Jersey Mike's Subs

First time at Jersey Mike’s and my sandwich had a hair in it. I wish that they would wear hairnets and beard guards. I think every single man in there had a beard. Food was good until I found the hair. Not sure if I will be back to this location.

Customer Service was not great . I asked for dressing on my sandwich and the guy didnt ask how much i wanted he proceeded to drown my sandwich in dressing. I cant taste my sandwich without dressing pouring down my hand and onto my clothes and im at work. Smh Didn't give any napkins. Hot mess I not going back here again.

The kids behind the counter were too busy with DoorDash order slips to bother with the people standing there waiting to order food. The young lady was shuffling around SEVEN slips and cutting the bread for those orders, and she spoke up without looking at us to take our order. We told her, and she started piling the wrong cheese onto the wrong type of bread. She stopped and asked us to repeat the order. She was obviously confused and overworked, and her manager apparently told her to prioritize DoorDash orders over face-to-face customers. We told her to forget the order, and walked out. Someone should tell her manager that a customer is a customer.

Debate over best sub shop continues, but our first time at Jersey Mike's was great. Staff helped us pick out subs and were very friendly. Fresh cut meat, sub sauces, oregano/ salt were all great. Minimalist style sub, but it was so good. Sometime basic is best. Flavourful and very enjoyable. Everyone loved it. Just wish we had one in Canada.

Jackie was absolutely disgusting. She needs to be trained or educated on making allergy sandwiches. I come in here once a week and get sandwiches made gluten-free all the time and have never had an issue, I actually loved this location, the issue is that there’s just so many new staff members all the time that it Seems that the staff needs to be trained a little bit better on allergies. I’ve never gone sick anytime I’ve ordered a sandwich here and the manager on duty is normally super nice and make sure to use the separate area. Jackie was mean, nasty and Didn’t seem to want to make my sandwich in the first place. I do plan to send an email to corporate about her.