Jersey Mike's Subs

I’ve never had somewhere get my orders wrong so many consecutive times in a row. I have been there 5+ times since it has opened and the last 3 all my orders have been wrong. Most recently ordered a giant 43 with no peppers and a regular 56. I was the only person in the store and received both completely different sandwiches — a regular 43 with peppers and a giant 44 which was entirely not what I ordered. If you visit, don’t leave the shop without either checking your order to ensure it’s correct. Or, physically watch them make it.

Shawn was the most wonderful energy and personality to have taking our order for dinner. He truly made our first experience ever a wonderful one. We will certainly be coming again. More employees should carry his energy and we'd all feel better. Thank to this man. The food was also more than worth the price.

The food was made swiftly and tasted great! We appreciate that as a family of 5. The service was more than reasonable for the amount of people in the lobby. We were pleased with this experience and will most definitely be back!

Horribly mismanaged and understaffed. I really feel bad for the staff. Since the opening last Fall nothing has been right. Moved here from Columbus in 2022. In any neighborhood in Columbus Jersey Mike's had the best fast food subs and online ordering system. Since the doors opened in Findlay this year I've never had an order ready at pick up time and there's always an understaffed crew trying to cater to the line at the register, meanwhile working on online orders. I've had multiple orders just completely wrong. My last trip to Findlays restaurant was today when I waited 30 minutes after my pick up time. Once again, the workers were doing their best.

Ordered ahead on the app. Showed up at the exact time that my 2 subs were supposed to be done. Waited in the lobby for 15 minutes with 5 other people that were also waiting for subs. During this time we had to listen to the 3 young kids talk about the location of the walmarts and what song was playing on the radio. Also openly talking about how all these online orders were ridiculous because they were about to close. Finally got my order of 2 subs. When pulling into my driveway received a call from jersey Mikes that one of the subs they had given me was not the right one and I could come get the right one. I stated that I would not like to drive all the way back and that I would just like a refund for that one sub. The employee then stated she didn't know what she wanted me to do. It then