Jersey Mike's Subs

Been twice since opening. First off, the employees are very nice, but the restaurant needs more than good people. The food is not worth the price at this standard. Meat is sparse and has been overcooked each time, then cheese is not mixed as a cheesesteak should.

The wait for my order was over 40 min long. It was an online order and I feel it should have been handled in the order it was recieved however I had to wait for about 20 customers who came in after me to get my subs made. Not sure what their policy is when it comes to customer service but this aint right. Employees looked lost most of the time while pulling and taping orders made online. And theres a.few washers in.here who were waiting longer for their orders longer than I was. Totally Scrappy system they have handling orders. Not worth the wait.

Went this past Saturday night and I was able to order and get my food within 10 minutes. This is my second time there and this time was a much better experience than the first. The staff were friendly. I definitely recommend Mikes Famous Philly.

It took 20 minutes for me to get my Buffalo Chicken sub with only one other person in the store. Come to find out, it took so long because my single chicken sandwich was cooked with an entire grill of bacon. So, of course my entire sub went into the trashcan since it tasted like bacon. I would think common sense tells a person not to cook something on a grill with 60 slices of bacon. Will not be going back. I wasted $14 on bacon grease flavored garbage. To think I even tipped when paying. Lesson learned.

This location of Jersey Mike's is outstanding. My mother-in-law fell in their store within the first or so month of them being open. The staff was SO incredible about it when it happened, and when my father-in-law came in a different day without her, they remembered him and asked where she was and if she was OK. She had no major injuries when she fell, but she's been going through chemotherapy treatments for over a year now, and her health has gotten worse recently. When my father-in-law goes in, they never cease to ask about her, and they treat them both like absolute royalty. Aside from this, their staff is friendly, their restaurant is clean, the service is exceptional, the ingredients are fresh and tasty. What more could u ask for? I'm so thankful Jersey Mike's is here in little Kinsto