Jersey Mike's Subs

I’ve had between 1-2 star food here since my first visit in October. The bread? Flat and somehow so small. The portions? Terrible. Two slices of cappacuolo, one of prosciuttini on each half of a #4? Extra lettuce and tomatoes? Nope. CPR? Literally hit or miss, but I bought a jar after the first time because I really like it. I wouldn’t recommend ordering on the app, it might be better in person, but I’m not using this store anymore.

It took an hour to get a MINI SANDWHICH, not kidding. Placed the order at 11:35 and didn’t walk out until 12:25. They had like 20 online orders that the employees prioritized and no I’m not exaggerating..their counter was full of empty bags. And they refused to prioritize customers already at the store. The cashier was a girl she was doing her best to keep up and trying to suggest we get in line to possibly speed up the process. Then this guy with a disgusting attitude and face piercing (w/e)said “no it won’t make a difference”. He needs to find a different job seeing how this is not the first time he interacts with customers like this. I come here on my lunch break because online ordering is convenient but the wait times were NOT accurate and they need to learn to shut down online orders

When you ask for “more lettuce as allowed”. Ask and ye shall receive. Best sandwich ever! Thank you!!!

I came in with a $25 gift card and ordered 2 sandwiches that came to approximately $22. The order taker took my card and somehow messed up the purchase with card and claimed I owed another $22. I ask to speak with manager and he explained I still owed $22. This card was a gift from a student as a Christmas gift and this particular restaurant ruined the gift. I have always enjoyed a sandwich from Jersey Mike's, but won’t be a patron of this franchise any longer. Attempted to get a refund from corporate office, but they were not accommodating in this situation.

App said out order was ready. It took 30 min. We went inside for curb side pickup because no one came out to the curb, and the woman told me son, “It’s ready when I hand it to you.” Ok. Sorry. We thought the app was accurate when it said the order was ready. Be nice.