Jersey Mike's Subs

Great restaurant, respectful employees and great customer service. Updated- last couple of times, my order has been messed up but 2 thing that confuses me is how does one forget the bacon on a steak bacon ranch and how is fresh bread flaky??? Shouldn't the bread go on the grill?

I've only been to Jersey Mike's a couple of times and it's always been to this location. Never had any issue. Today, I tried the #25 Bacon Ranch Chicken Cheesesteak and it was delicious. I ordered online and it was ready at the promised time which is always nice. I'll definitely be back!

Let me begin this post by stating how much I love Jersey Mike’s subs on a normal day. This day was unusual. I placed a mobile order for an Italian sub and wrote in the notes for the pepper relish to be placed on the side. When I picked my order up, (which was not on the order pick up cart), I looked in the bag and noticed there wasn’t any red pepper relish. I asked the guy who handed me the bag was it on the side like I requested. He asked Ryan (the person who made the sandwich) and he said oh let me put some in a cup. I asked Ryan is he sure he didn’t put it on the sandwich being that there wasn’t already some in a cup in the bag. He assured me that he didn’t. I like to put it on myself because I only like a small amount. Well when I got home and looked at it, sure enough I saw relish. I

I visited this establishment on January 19th and ordered the Mike’s Famous Philly Cheesesteak and it was pretty good. This was my first time visiting Jersey Mikes and overall, I would go back there as they are prompt and efficient. The workers were nice and bring your food to you as you wait. The only concern that I had was the meat was a little too salty. Other than that, I enjoyed my food!

Went to the Suffolk location on Main Street and the customer service was not good at all the employees did not greet or acknowledge that I was there to pick up my online order even after I tried to get their attention they did not acknowledge me. But the people that came in as I was standing at the counter was greeted and everything. One of the customers that came in after me got his order before me even though my order was already made and on the back counter. But his was not. I will not be going back to this location the customer service was awful.