Jillian's

A perfect dinner in every way. The setting is beautiful and I highly recommend the patio if the weather is nice. The service is warm, sincere and professional. All the employees we encountered were friendly and helpful. The servers were all career professionals, many have worked at Jillian’s for 20+ years. The lobster salad was delicious and served on an ice cold plate which is a nice touch. The veal main course was spot on and was accompanied by lightly pan fried vegetables that were al dente and freshly cut corn. Even the fresh bread and butter were delicious! An outstanding dinner in every way…. we’ll definitely be back!

Our experience at this restaurant was probably the worst we have ever encountered. Every year we Meet up in Palm Desert with 10 to 15 of our dearest and closest friends. We have been at Jillian’s once before and decided to come here again. Our reservation was for 12 people. The day of our reservation, four of our friends were flying in from Chicago and had flight delays due to weather and were not able to attend. As the evening was approaching, and we knew our friends wouldn’t make it, we let them know about it. They said oh no, that’s OK. Everything is fine. We even suggested they take four of the seats down from our table so it’s not so long. They indicated everything would be fine. At the end of our meal as we received our bill, we noticed there Were four charges for $135 each plus g

What started out well, ended in disaster. The restaurant is lovely and charming. Service, good. Food good. We were a group of 16 seated at 2 tables in different rooms. We were told, when asked, that they couldn't split the bill for the table of 9 for the 2 couples, one group of 4 and one solo. When the bill arrived, there there were 2 charges (totaling in excess of $1,000) we didn't understand. The waiter couldn't explain them and sent the manager over. The charges were for 3 "no-shows". The table of 7 in the other room also received a bill with more than $1,000 for no-shows. Trying to charge $105/person for each person who didn't show up PLUS $135/person minimum for food they didn't eat is absurd and outrageous. There was no contract signed, and no mention of these charges prior to th

We had a great experience dining here. The food was excellent — the meatball appetizer, pasta Bolognese, and rack of lamb were all outstanding. The ambiance was beautiful with amazing views, and service was attentive throughout. We were celebrating a birthday, and the “Happy Birthday” message on the table when we arrived was a really thoughtful touch. However, dessert was just okay, and there was no birthday recognition when it was served, it felt like a missed moment that could’ve made the evening even more special. Would come back.

A Heartbreaking Valentine’s Dinner at Jillian’s in Palm Desert My husband was promised a very special Valentine’s dinner. What we experienced felt like turnover management disguised as fine dining. For $175 per person (with a $100 prepaid deposit), we expected an intimate, thoughtfully paced evening. Instead, we were seated at a small table in a hallway that served as the primary traffic corridor for guests entering, exiting, and accessing the restrooms — hardly romantic ambiance. A mandatory 20% gratuity was automatically added, yet the service felt rushed and inattentive. Courses were delivered and removed at breakneck speed, often before we had finished. The next plate arrived within minutes. Wine was splashed carelessly into glasses. Our entrées arrived barely warm and mine too rare