Jimmy John's

Just had the worst experience at Jimmy John’s ever! I’ve been to this location before with not any problems. Today I placed an order through the app and when we pulled up to pick it up the one person working who was a tall bald guy with tattoos , he was on a smoke break and took his sweet time finishing his cigarette before proceeding to mess up our order. He made a wrap when we ordered a sandwich and loaded it with more jalapeños and sauce with barely any meat. It was impossible to eat neither my husband nor I could finish our half… I’m not one to complain but it felt almost intentional.

Got the most friendly, loveliest service from the two ladies working here today- and fast! Subs good as always- that’s why we come to JJ’s! Thank you!

Gave this place another chance because it’s convenient, but I’ve eaten my last bread sandwich from here. There used to be a lot more meat on the sandwiches when they first opened, now it’s mostly bread. First pic is what I ordered. The others are what I got. Pitiful.

Basically a bread sandwich...the veggie #6...asked for extra mayo, onions, lettuce...super sucked...so called asked for a manager...he couldn't help me without asking his boss what he should do......omg...this is so sad...the Jimmy John's in Laurel MD is great...was hoping for the same...but far from it...

I don't understand the bad reviews. Glad I tried them out for myself. The Italian sub was good. Prices were good as well paid $11.00 for a combo. I didn't really pay attention to customer service. being that I always order food online therefore there's really not much interaction necessary. Overall I would recommend and will be goin back.