Jimmy John's

So disappointing. I'd been wanting a Vitos sub so today my thoughtful husband picked up lunch for us. The bread was dry, crunchy, and bordered on concrete like. The onions were sliced so thinly sliced that it was like flossing to try to bite through it. The tomatoes were tasty but so small that it was a difficulity to get a bite of them to make the dry sandwich almost palatable. There must be a shortage of oil and vinegar based on the dryness of the sandwich. Since it was take out I got in my fridge and doctored it up. That certainly helped but the bread it's self was so dry it wasn't fixable. So I think ordering an undwitchage with extra tomatoes might be the way to go.... or go to McAlisters, or Subbys, or even subways... just saying.....

Been a regular customer for years. Been ordering less frequently. Main issue is wait time no matter how I order. I've tried every way I can to order the food so it's ready when I show up. No matter how I do it they still havnt made my food when I arrive. Order for immediate pick up. Wait 20 minutes and show up... Food not even made. (no other orders in process) Order hours ahead of time for pick up in a specific time... Food not made. This latest visit orderd online for asap pick up. Not at peak time. Waited 10 minutes before showing up. Still waited almost 15 minutes. Each visit equals waiting for the food no matter how busy the store is. Lazy staff or bad process. Pretty sure I won't go back.

Just updating this really bad review to make it worse. Gave them another chance and spent 30 minutes behind 1 car in the drive thru. Absolutely awful wait times. Actually getting worse which shows no one in management cares either how bad this place is ran. Someone needs to step in at this place please. Great location that no one apparently cares to make better. Legit needs to be “freaky slow” this has always been consistently the worst drive thru anywhere. You could not be slower. I don’t understand how you are bad for so long and don’t fix anything. It’s obviously an upper management issue to continue to not do anything about all these bad reviews. 30 minutes in a drive thru is insane with 2 cars in front of us. Ordered 2 wraps and they still got the order wrong. Please manage this. It’

Attempted to order a hot sandwich, but wanted it as a cold wrap and was told it only comes as a hot sandwich. Clearly, eliminating a step from the sandwich making process is such a back breaking endeavor. I've been coming here for probably the last 6yrs, but never again. Good job guys

All the local jimmy John’s have gone way downhill. We used to order 3 times a week. Now, mistake after mistake after mistake after mistake and we are finally washing our hands of the place. The staff are the issue. Someone needs to get involved and make a change. Dayton Jimmy John’s has become the McDonald’s of sandwich shops.