Jimmy John's

I have never had an unwhich so poorly made. You might as well have me a fork to try to eat this. Everywhere else I have it at wraps the entire sandwich in lettuce leaves and never leaves the top open. The entire thing just falls apart. Very little turkey and additional veggies was very limited. We got it for pick up and they left it on the counter and were to lazy to bring it to where it was supposed to be.

An actual fellow named Jimmy, who works at this Jimmy John’s, continually gives the best customer service in all of Grand Rapids, the food is always great but the service with a joke and a smile is what keeps me coming back! (Even smiling and waving chipping ice from the drive-thru!)

Ordered a sub and took them 15 minutes to get mine made up. There were people that ordered after me and received there subs before me. Whatever happened to “ freaky fast?” I will no longer give my business

Food good and speed of service as well.... but bad note prices are a bit out of whack in my opinion when compared to subway here in grand rapids. Italian sub $7.50 for a 8" where subway that is $6.00 at subway for a 12" 2 years back that same sub was $4.75

I placed an order for delivery, waited an hour because I understand how things can be, called to make sure it was actually received, and when I called they said they didnt have a delivery driver until 3 so they voided my order. I would have been understanding but I didn’t receive any call or notification from the restaurant about the voided order.