Jimmy John's

Today is the 3rd of 3 orders that have been messed up. This time I have an allergen (cheese) on my sandwich. It’s hit or miss with getting the sandwich cut; today was a miss. When I called last time to say they didn’t put tomatoes on, they offered to have the drier bring me tomatoes. Didn’t have time for that. No other offer of compensation. Today the website feedback option is not working. I’m ready to part ways with Jimmy.

It was a very pleasant experience. The staff were kind and helped me immediately. (Though there weren't any other customers to distract them). I was in and out fast. The food is great and the pickles are amazing.

Delicious as usual, my go-to sub spot, and their new firecracker wrap is awesome. I also got delivery, it was to my door in less than 20 minutes!!

Jimmy John's was a go-to spot for a quick quality meal during my travels nationwide. Like everything else, quality has gone down and prices gone up. The location in Janesville, WI is no exception. A regular #11 with chips was over $11. No suggestion to make it a meal deal (add a drink), Cashier not the friendly and helpful person I have become accustomed to at the JJ's that I frequent. Toppings were definitely lacking, in fact disappointing! Only four tiny tomato slices. Didn't cover the sandwich. Very disappointed! I guess that I'll check out the competition in Janesville...

worst unhelpful customer service while trying to place an order, wish I could give -1