Jimmy John's

My husband ordered online through JJ website. The order was routed Uber, then the Uber driver who was supposed to pick up the order, canceled the order. My husband called this JJ outlet to check if it was canceled. They confirmed it was not canceled. I came down to pick up the order, only to find that it was canceled. So I tried ordering the same order again, but their paywave was not working/accepting my card for whatever reason, idk. I called my husband to place the order online since I didn't have my physical card. He sent me the order number. I waited 20 mins by their online pick up counter. Until finally a staff asked me if he could help me. I told him I'm waiting for my husband order and it was under the _ name. In which the first lady who helped me chimed in very I told her it was c

I usually always shop here, and I am driver for Cata Transportation and have never had a issue until today. I usually come in and politely ask to use the restroom and then order a sub meal. The lady at the counter told me "sorry there are no public restrooms" so I looked at her funny and said "There are no public restrooms?" I proceeded to walk past the bathroom and there were no signs stating their restroom was closed to the public. I Always shop here, every time that I come in. This young lady was white, and I am a African American man. I know she was racially profiling me, and I am going to tell the later shift about her. They are familiar with me and they have never given me an issue. I am also going to tell corporate. I usually work nights, and decided to pick up a morning shift. I do

I called this location to speak with someone about an order I had delivered for a work meeting, as I have ordered from them before. I was met with a defensive "hello" when transferred to the manager, and I had to ask him for his name and to also confirm that he was the manager. I let him know that I was concerned that the salads; made with mayonnaise, had a use by date that had expired. The manager then stated that that was only a 'suggestion' or 'guideline' - that they were perfectly ok to consume. He continued to offer explanations and excuses, and I will admit that I cut him off. I told him that I only wanted to let them know in case there were others and that an apology would have been nice, instead of a long defensive explanation. This is not ok. I know that the salads were 'p

Quick food sometimes good but the staff doesnt seem to like to clean up. So if I walk in and it looks up kept I try back another time to prevent potential food borne illness. Word to the wise for management cleanliness and profitablity are related concepts in the world of restaurants.

Bought a 3$ sprite for the code to use the bathroom since it's for customers only, mind you trick or treat on the square was the day downtown full of people. For the worker to go in the bathroom before me for a long time and come out and tell me the toilet is clogged. The girl passing out the candy for the kids at the register was nice