Jimmy John's

Mt Prospect, IL · Sandwich shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Mt Prospect
#38
of 83 restaurants
City Percentile
17%
rating percentile

Jimmy John's is a restaurant located in Mt Prospect, IL. It is one of 83 restaurants listed in Mt Prospect. Its 3.8-star rating is slightly below the Mt Prospect city average of 4.3 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 ANDREW MIRZ · Sep 2025

Made new account. Ordered , got a free redemption. Used it. Will be going to corporate about this manner because the general manager refuses to give PAID items to customers. Stealing basically. If they have an issue with their app and how it works, take it to forpsote. Don’t take it out on me because you don’t know how to think outside the box.

★☆☆☆☆ 1.0 Krutika Patel · Aug 2023

Not a Jimmy John’s standard. It’s a veggie sandwich, of course made with same gloves they touch meat products with. Seems to have lacking some training around how to handle food. It wasn’t under staffed. Not sure why they can’t maintain certain standards. Of course, Sandwich lack of lettuce and guac in between the cheese. Won’t be going to this location at all.

★★☆☆☆ 2.0 Andrew Ryan · Dec 2024

I typically only review experiences that are amazing, or terrible. This was awful, I live 0.6 miles away. This store is walking distance from me and it took my order 48 minutes to make it here on a Sunday. It's embarrassing, especially when that's your entire franchise's claim to fame. They won't change their practices based on other reviews. So save your time and don't come here, I know I won't.

★☆☆☆☆ 1.0 Patty Pausch · Jan 2025

Ordered lunch for delivery. Driver forgot the drinks and was unable to communicate in English. Went back to his car and drove away. Called the store and was refused refund and instead given credit for next order. I order so rarely from them that the credit will likely be lost. Food was decent, but service and follow through very poor.

★☆☆☆☆ 1.0 Alexandra Nocchi · Jan 2025

First off they forgot both bags of chips, and hen I call they say they can only credit account or drop off the chips, I’m on a lunch break I don’t have time to wait all over again, than Roger the manager hangs up on me when I call up there. And they put onions on a sandwich that wasn’t customized to add onions. This place sucks. Should’ve just saved the money and waited to eat till I got home from work. Waste of time and money.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.