Jimmy John's

New Albany, OH · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in New Albany
#15
of 42 restaurants
City Percentile
32%
rating percentile

Jimmy John's is a restaurant located in New Albany, OH. It is one of 42 restaurants listed in New Albany. Its 3.7-star rating is slightly below the New Albany city average of 4.0 stars. It ranks #15 of 42 restaurants in New Albany. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 JB Ballenger · Sep 2023

Got halfway through my unwich sandwich and realized I was eating rotten lettuce. Definitely gross and not what I expected. I will have to leave a negative review here as a warning to others. The people making the sandwich absolutely had to see that this was bad and went ahead and served it to me anyways. A ton of negative reviews for this location. I would avoid it. Shame on you, Jimmy John’s, New Albany, Ohio!! I’m not really looking forward to some possible digestive issues later :( Update 9/7/23: I did contact JJs via facebook messenger and got no response. Although I kind of expected that as it didn't really look like they cared when they made my sandwich so figured it would be a similar experience on FB. Also responded to the JJ response below, followed the link and got an ema

★★★★★ 5.0 Mallory · Nov 2025

Ok so rn i am absolutely CRAVING a warmed BLT, so I looked up when y'all open (it's 2 am mind you ) anyway then I looked at the reviews and firstly you guys always make my sandwich so good, the store is clean, the service is nice, and yeah. the negative petty reviews are ridiculous. lol i'm still hungry

★★☆☆☆ 2.0 Brittnie Chabot · Oct 2024

Ordered for dilivery. They never even tried to update the status of the order. Didn't know my food was delivered. Then the sandwich is so small that idk what i paid for. This is not ok. I have added photos of what i ordered vs what i got!!!

★☆☆☆☆ 1.0 Anthony maier · Nov 2024

My sub bread is extremely hard, worst sub I’ve ever had from a Jimmy Johns(and I’ve never been disappointed before) The staff was attentive but didn’t ask me if I wanted a reciept, and seemed irritated when I said I needed it. Also the bathroom was disgusting and stinks. Will not be returning to this Jimmy John’s location ever again. Not a happy customer

★☆☆☆☆ 1.0 Nathan Hoy · Aug 2020

Big Jimmy John’s fans but today, I was disappointed. Decided to go with the Cubano. For a signature sandwich, this is what you receive? Definitely not worth the price. This is also not the first time that this location has skimped on the portions.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options ✓ Dinner ✓ Catering

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.