Jimmy John's

New Hartford, NY · Sandwich shop

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in New Hartford
#49
of 88 restaurants
City Percentile
29%
rating percentile

Jimmy John's is a restaurant located in New Hartford, NY. It is one of 88 restaurants listed in New Hartford. Its 4.1-star rating is slightly below the New Hartford city average of 4.3 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Friday10 AM–9 PM

Customer Reviews

★★★★★ 5.0 Keli Chambers · Feb 2026

We drove 2 hrs because I had such a deep craving for Jimmy Johns but barely made it in time before closing. Jayden went above and beyond for us to make sure we were taken care of and truly made our time worth while. The sandwiches were amazing, but the service was outstanding. I would happily and willingly drive 2 hrs to come back here. 10/10

★★☆☆☆ 2.0 J C · Apr 2025

The small size roast beef be prepared to be underwhelmed. There is only 1 slice of roast beef on it. For the cost, there should be quite a few slices! Employees are great and probably following guide, but Jeez corporate add some beef to that sub!

★★★★☆ 4.0 Raider Fan · Aug 2025

We are from out of country and were having a difficult time finding a place that had their own delivery drivers and that we didn't have to order on line: on line, none will take our credit card because it doesn't recognize a postal code with letters, not just a zip code. The staff were fantastic and very patient with us: a staff member even brought it to our hotel for us. We do wish we had of known about the size difference between countries, my goodness, we basically got almost 4 subs. We had a BLT and a club with some of the free extras on it; pickles were fantastic too!

★☆☆☆☆ 1.0 Sandra Litz · Jul 2021

I tried the subs here in the new Hartford location when they first opened and it was just way too overpriced for such a skimpy lousy sub. Years later and decide he’ll why not give them another shot!? Who knows maybe it’s gotten better. Well no it absolutely has not gotten better! If anything it has gotten worse the lettuce was so old and water logged like it was frozen and thawed out and there was basically no meat on the sub and there was this weird chemical taste to the sub overall so no never again for me I’ll stick with small business eateries for my subs lesson learned

★☆☆☆☆ 1.0 Mariah Smith · Sep 2025

Ordered a delivery order an hour and a half ago. No phone call to inform there is no driver available. Nothing. Just sitting here waiting with a hungry 2 year old. I will never order from you people again. This is the fourth time you people have screwed up my order in some way. Never informed order was delivered and food was sat out in the hot sun for half an hour, forgotten food. I loved your subs but NEVER AGAIN. I was paying cash so thats the reason I was given that they weren't going to do anything. Literally could've been a phone call informing me that it would need to be pick up.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.