Jimmy John's

Newport News, VA · Sandwich shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Newport News
#359
of 481 restaurants
City Percentile
20%
rating percentile

Jimmy John's is a restaurant located in Newport News, VA. It is one of 481 restaurants listed in Newport News. Its 3.6-star rating is slightly below the Newport News city average of 4.1 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Saturday11 AM–9 PM

Customer Reviews

★★☆☆☆ 2.0 Jazmine Brown · May 2025

This is my first time eating here I ordered the toasted chicken, bacon ranch sub with a side of potato salad and a lemonade. My total came to about $18. I can’t really say that I enjoyed the sub or the potato salad and not to mention the lemonade was sour. I mean, overly sour like bitter And unfresh. The potatoes in the potato salad were undercooked. The potatoes had a gritty like texture. The sub wasn’t entirely horrible. I just don’t care for the taste of the chicken. It kinda tasted canned. I’m definitely open to revisiting this restaurant. I’ll probably try out a cold sub next round.

★☆☆☆☆ 1.0 erin petty · Jan 2026

I pre ordered my lunch from this location. I scheduled a pick up order between 1:00-1:15pm. I received a notification on my phone that my order was ready for pick up at 12:52pm. Which is extremely frustrating because by the time I was able to get out of work for my lunch break, drive over there, and get my food, my sandwich was complete MUSH. It had clearly been sitting there for a good while and was not edible due to the entire thing falling apart after one soggy bite. When you as the business give the customer the option to choose a time, maybe don’t make the food till that time??? Why offer scheduling if y’all aren’t gonna care about it??? Absolute waste of time and money for me.

★★★★★ 5.0 Al Bell · Mar 2026

This Jimmy John's was drive-thru only so the atmosphere was as expected. The service was super friendly and the sub was huge and delicious.

★☆☆☆☆ 1.0 Dartanyon Biggs · Oct 2025

Ordered a giant sandwich with no mayo right before closing. Customer service was lacking because they were arguing about getting online orders in store. Get home, a quarter of the sandwich had no mayo, and it was great. Then the rest was covered in a ridiculous amount of mayo. Really Jimmy John's, just messed up dinner. Since they were closed, not able to get the issue corrected. Straight fail. Unfortunately you can't trust the person that takes your order at Jommy John's. Make sure you open and check the sandwich before leaving so your money isn't wasted.

★☆☆☆☆ 1.0 Brandon King · Nov 2025

Man, a sandwich is a sandwich. However, I sat here and watched these guys put on the blue gloves and proceeded to touch everything in the store before touching my bread...the window handle, two people's debit card, stratched his head.. like come on man. These were two full grown adults.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.