Jimmy John's

I’ve come to this location multiple times and this time I was the most pleasantly impressed when I walked in the door your greeted by a sweet aroma of the bread being baked. You could see the employees when you walked in were busy slicing meat and vegetables fresh You could see that they really cared about their job and the people that they serve that said major shout out to Ian, who was truly setting the bar for excellence with regard to customer service going above and beyond. as a former Jimmy John’s employee and a US veteran service is something I know a thing or two about and I’m pleased to say that Ian went above and beyond for me the sandwich was made perfectly. I didn’t have to wait it was already waiting for me. Does Jimmy John’s location has been very well Up kept it was clean n

I called this place to order a 17.00 sandwitch for delivery and they told me in 20 min it be there. They had me waiting for an hour. My lunch time was almost over then i cakled to see whats going on and told them how much inger will it take to get that my lunch was almost over and the girl who answered was rude especially since i told her i need my money back.now i am not going to eat nothing . First time ordering from there. So she hung up.i went there and it took 5 min to get there.i asked for my refund the manager the fake blond and skinny attitude girl was giving a hard time and they were lookin up my order which still never was made yet 1hr later. They refunded me my money gave me my reciept and all five girls were just talking about me as if it was my fault tourds making my sandwich

Seems like they were unhappy to see me. I asked if she wanted a tip and if I wanted to, was her reply. If I didn't want to, I wouldn't have asked, is what it was thinking. She didn't even say thank you. I love assisting people making a living the hard way, but I truly dislike giving tips to people that don't appreciate it.😔

I placed an online order, and an hour later it has not been delivered. The "track order" hyperlink in the confirmation email does not show that my order is being delivered or was delivered. It simply says, "Repeat Order". I have called the store a few times and no one answers and there is not an option to leave a voicemail. I tried all extensions - 1 to place an order, 2 for the manager, and 3 for head office.

Came for a sandwich at 8:50, ten minutes before close. The doors were already locked. I work in the food service industry and everywhere I have worked, there has been compliance with the hours on the door. The fact that Jimmy John’s staff thinks it’s appropriate to lock the doors more than 10 minutes before close when it takes 3-5 minutes to take an order, close a transaction, and make a sandwich is a big reason why nobody likes this location. I hope the franchise owner doesn’t mind their staff losing them money on a consistent basis. My advice: hire new people. This is a constant issue.