Jimmy John's

I placed an delivery order on January 15 and today January 21. I received my confirmation email right away that my order was received. On both days my order was delivered 1 hour after being placed. This Jimmy John's used to be #1 with delivery mind you I'm only 3.4 mi away from this establishment. This is absolutely my last time ordering online. I would prefer that someone call me to tell me they don't have a driver instead of taking my lunch hour waiting for my lunch to arrive.

Today was my first time visiting! I ordered the Turkey Tom combo! I asked for pepper Jack cheese of course I didn’t know they didn’t have that. The cashier stated “We only have provolone, this place isn’t customizable it’s meant to be quick”. When my sub was complete. It was placed on the counter along with my potato salad(not in a bag). The orders around my order were in BAGS so I asked “is it possible to get a bag” the same cashier stated “help yourself” a gentleman next to him placed my sub in a bag and handed it to me (very politely). I was curious about the “non-customizable” subs, so I took a look online and to my surprise, they’re very much so customizable. My first visit and will be my last visit due to the customer service and due to a bland sandwich combo.

This is of no fault to the food or the normal staff. However since they’ve changed owners the employees are not getting paid or receiving their tips for over a month now. Which is down right criminal in holiday season.

When I order a $10 sandwich, I expect some meat on the bun. I had a hard time finding any meat under all the lettuce and tomato's.

This place is amazing! I’ve went into a few jimmy john’s and never had an experience like I did at the one in Peachtree Corners. I walked in and was immediately greeted by a dozen employees and everyone was quiet while I was placing my order. I don’t remember the cashiers name but she was amazing and I went on 3/4/24 at around noon. The whole store was filled with great vibes and I was just in time for the toasted sandwich launch. I actually signed up to be a rewards member at the register because of this particular experience despite having been to multiple stores. My toasted italian sandwich was amazing and the service was quick! By the time I completed the ordering process my sandwich was ready and I was on my way. Thank you so much to the whole staff that made my entire day :) <3