Jimmy John's

By far the worst experience at a Jimmy John's I have ever had. After waiting 20 minutes for our sandwiches they made one of the two wrong. It was another 10 minutes to receive the correct sandwich. There were six employees working behind the counter and only two tables in the restaurant with customers at them. No one seemed to know who was running the counter or who was running the drive-thru. When a customer asked about the broken ice machine the employee said that he was unaware of it being broken however there is a sign above it saying it was broken. Terrible communication, terrible customer service skills And the sarcastic remarks made about customers as they left were beyond inappropriate for what is supposed to be a professional setting. My fiance and I will not be returning.

The food was good but The fountain drinks were nasty. It’s like you’re in Sprite. You’re supposed to taste Keylime and lemon not like you’re drinking out of a pool.

Bad experience all around. I used the drive through and they charged my card for the car behind me. When we got that straightened out, and opened our sandwiches, there was a hair in one sub and two hairs in the other (same colored hair). I would definitely not eat here again.

Been here about 10 times so far and every single time except for one, something in our order has been wrong. For example, my husband ordered a gargantuan (most expensive sandwich) and got a turkey tom. I do add cheese to my sandwich - not there. Add bacon - I just paid $2.50 for nothing, cause it’s not there. I love jimmy johns and worked for the company for 6 years, it is not that hard. I think the problem is they have too many people working in there, it’s like playing telephone. You should be able to function with fewer bodies in there, you don’t need 12 people to do the job of 5. Update: they’ve been much better now that they’ve been open a few months!

One slice of roast beef on a big John is not ok. And Jimmy John's response ever sub goes by weight, I have had this exact sub multiple times I never gotten a single slice. then don't call it the big John call it tiny John. And the same happened to my wife's sub very little toppings. I won't be going back after the response from Jimmy John's