Jimmy John's

Be careful when ordering. In my experience you'll be charged for items you do not order. Today when I ordered, I clearly ordered "sandwich only". Employee asked again "combo?", which I stated a second time, "sandwich only". Then, he stated they were running a special and he'd give me a drink. I told him we had drinks at the office, he stated "make sure to grab some chips then". Looked at my ticket upon leaving and he simply charged me for chips. It's a very strange situation and quiet aggravating. I cannot comprehend how an employee or representative of this business potentially loses a customer over a $2 order add-on.

I had the toasted ultimate Italian sandwich, and I didn't regret it one bit. It's pretty clean and empty late in the evening. Google Maps takes you to Nico's, but JJ is next door.

Will never return to this Jimmys. Order from here all the time, got my sandwich today and the bread was rock hard so I called to inform the manager that the bread was incredibly hard, he told me that when he made the sandwich, the bread was soft, which is clearly impossible because the bread is hard as a brick. He said maybe it got hard because I let it sit there for 10 minutes as I was on my way to pick it up. The incompetence is through the roof instead of saying I’m sorry that this is your experience. Let us remake the sandwich for you. He offered nothing. I will not return, no decency, no customer service skills.

Service was 10/10 I usually don’t rate chains unless the food is bad but the guy running the front was great and food was consistently jimmy John’s.

Wow great job team excellent service excellent job start to finish absolutely fantastic job your team was on top of everything thanks again for a great meal