Jimmy John's

The employees act like their peripheral vision doesn't work. Or their ears. No music blasting today like others have said but they ignore their eyes when they see someone come in and they ignore their ears when they hear the bell when the door opens. Theyll scroll on their phones with their back turned while standing at the register until youre mad enough to want to leave. Then when they do go to talk to you its done so quietly and so lifelessly that you cant hear or understand a word they say so you only assume they're asking what food youd like to order. You will sit down to eat and watch them do it to the next customer as well There was 4, maybe 5 employees and they all acted this way.. disgusting behavior. I let the lady after us know they ignored us too, after watching her stand for

When to Jimmy John’s in Stow Ohio today. You walk in the music is blasting and hard to hear employees ask you for your order. I was the only customer in the store. I waited for them to make my sandwich which I guess only the girl that was on the phone could do. I watched as a young man sweep the floor fling dirt, dust and dropped topping right at the cart of bread that was sitting there. Not sure what happen to this store has never been the same since Covid. I won’t be going to this store anymore.

I order two subs 1 hour before closing Saturday 9/13. The Hunters Club and the veggie. My veggie had 2 additions, light mustard and light regular onions. I picked up my subs 15 minutes before closing. Upon arriving to my destination 30 minutes away. I was very disappointed with the veggie sub. There was no avocado spread (this is supposed to be on the sandwich as is, no modifications needed), there was little to no cucumbers, and lastly my mustard and onions were not added. Very disappointed. I do not plan on coming back to this specific location again. There was a young lady making sandwiches and young man cleaning/preparing the store for close when I arrived and left.

The sandwich was ok. But way too much mayo!! My husband place the order. When he picked it up. No condiments on his to way many on mine. Which we didn’t even apply it on the app.

Ordered a $200 catering order online, missing 1/2 of my food. Called in to complain, they passed the phone around saying they were managers and laughing. An “Eric whit” said he was the GM but talked like a kid. Unacceptable service and behavior. Said they couldn’t do anything since they sent it through uber. Would love to chat to the actual owner or manager on this.