Jimmy John's

I ordered a simple sandwich. Turkey cheese and lettuce. To my surprise, there was no turkey on my sub. How is this a $12 sandwich? This is absolutely unacceptable!!

My third time in this place and so far i had the best service from them except the other day while this staff behind the counter taking my order and all of a sudden he look down on his phone and started txting. That wasnt right. , but they are nice and friendly. Perhaps maybe next time wait til youre done taking the customers order. Clean tables and floors. Neat prep food area.

I read the Food Four stars for inconsistency in quality. Sometimes when I have a Jimmy John's sub it's quite delicious everything is perfect. Sometimes it's very sub-perfect. (Forgive my pun) I think they have quality control issues. Most of the time the food is good, but not always. Today I ordered the BLT and the bacon was soft and soggy. Not crispy as usual.

Finally, the best sandwich shop in America has toasted sandwiches! So hot you really have to let them cool down first!

Coming from Idaho where I used to eat Jimmy Johns all the time, we were so excited to find that there was a location 45 minutes from us, in Ventura. The staff wasn’t friendly, and our bread was so thin, not the normal fluffiness JJ’s usually provides, and hard as a rock. When my husband also was shocked, I decided to ask if the recipe had changed. The woman behind the counter said, “no, why?” I explained that the bread was hard and thin. She said, “well it could be the weather.” I have seen some better reviews on the Oxnard location, so I will try that one before deciding to only go to JJ’s in other states.