Jimmy John's

Ordered online, 2 sandwiches, side, and a drink. Delivered missing the side which they replace, then noticed the Cajun chicken sandwich had no meat. They are supposed to remake and provide again. I would feel bad about them making 3 trips for 1 delivery but I couldn't really change the results here After a call from the manager arguing that I should come pick it up because they already had to make a trip to fix their mistakes, a replacement sandwich less than half the size showed up without cheese, tomato, or hot peppers. Class act. 3 mistakes in 3 attempts

I ordered delivery & it didn’t show up despite the app saying it was delivered. I called the store and they just kept telling me to wait longer and call back. On my 3rd call I was so annoyed I asked for a refund. Of course it’s 5 business days before you get a refund. This isn’t the first time. They have forgotten items in my order before and another time left my order on someone else’s doorstep near me. I looked around and no such luck this time. I’m done ordering delivery from these folks.

This place never ceases to amaze me with how horrible their service has become. I can never rely on them to be on time with my order even though I place my order a couple hours ahead. I asked for napkins and for my sandwich to be cut in half, wich was not done. I used to love ordering from you guys and now I order maybe once I year because of your unreliable service. Please go back to using your own delivery drivers!!!

Won't go back to this store for sure... not sure about others. First, counter guy taking orders and money and then without changing his gloves, started making sandwiches for other customers. When he got to my order before he handled the food, I asked him to change is gloves since he was handling money and didn't wash his hands or change gloves before switching to making sandwiches.... he looked pissed when I asked, and the look on the other customers faces was priceless that just picked up their orders he handled. Second, $13 bucks for bread, four pickles a slice of ham and a slice of cheese...sorry your food just isn't that good.

Delivered two sandwiches with burnt, hard, and inedible bread. And one had lettuce added that I didn't specify. Called store to report and the gentleman who answered argued with me for near 10 minutes about how he didn't believe that the bread was actually burnt (after putting me on hold to, apparently, check his bread stock). I told him it was inedible and he straight up asked me "how is it inedible?" After offering to physically show him the bread, he offered to send a new sandwich for the lettuce mistake. Still insisting that he "found the burnt-ness hard to believe." I'm not even mad about the sandwich, but I am bewildered by the service. The last few times before this we had any issues with the order, the manager was extremely helpful in remedying any problems we had, including runn