Johnny Rockets

When we first arrived we were greeted and seated quickly, and sat at the counter. (Counter was dirty almost completely across) Then our server did tend to us quite promptly as well. We ordered our food… in which we had to wait about 20-25 min. to receive. While we were waiting, the entire atmosphere of the restaurant was very loud, the workers were all yelling back and forth across the restaurant to each other. Along with the fact that the facility was not well kept in terms of cleanliness, which was disappointing… since Johnny Rockets typically pride themselves on how clean their restaurant’s are. Then, after all of these inconveniences, we finally receive our burger and fries (we ordered 1 burger, 1 order of fries and 1 shake) we had to wait another 10 minutes for the shake. The food was

Our server was very nice and polite. That's where the good part of this ended. I did tip her because the food isn't her fault. Chicken strips were super overcooked and fries were cold. Idk how you do that when the place wasn't even busy. The difference between a chef and a cook is knowing that chicken doesn't have to be cooked to death. Very dry, over breaded and just inedible. Won't be going back. Maybe get some better cooks who know food product and timing. Also, I will add that the bathroom floor was so slippery! It's like the mopped it with cleaner and never rinsed it. Fall hazard for sure.

Ordered a fried chicken salad. The lettuce was wilted and maybe a day from needing to be thrown out. The fried chicken was cold, cold, cold. After letting our server know, it went back to the kitchen and came back out with microwaved chicken added to the salad with the existing cold chicken. Had to use my hands to feel which ones to eat. Left my salad the way I got it, and was still charged for the salad although it was left untouched. Very disappointing meal.

Great little spot while shopping! Be sure to get the strawberry shake with real fruit. Kati was our waitress and very sweet and fast. We were in and out in 15 minutes!

When we arrived we had to wait about 5 minutes to be seated, and sat waiting for a waiter to attend to us. We thought “okay they’re busy” even though there wasn’t much going on, however a few minutes after we were seated, another family came in and was quickly seated, and on top of that, the waiter completely ignored us and started taking orders for the second family that came in. Mind you, we were already waiting to be helped for about five minutes and not one person came up to us… but the last straw was when the second family had already got their drinks and appetizers before we were even greeted by a waiter. Can’t tell what everyone’s problem was because we were already given dirty looks from everybody including the cooks, but speak up instead of cowering behind your fake smiles if you