Johnny's New York Style Pizza

I recently placed a to-go order and was really disappointed when I sat down to eat. My Chicken Fettuccine Alfredo was cold, but not evenly. The bottom of the dish was cold, while the top was still warm definitely not how I expected it to be. I called to ask if it was supposed to be served this way, but instead of getting a quick answer, I was put on hold immediately. I waited for 12 minutes, but no one ever came back to the phone. It was frustrating to not get any help or clarification. I understand things can get busy, but the lack of communication and poor quality of the food made for a really disappointing experience. I was hoping for much better.

Everything was hot, fresh and service was great!

Thank you for the EXCELLENT service, Emily Q. Order was taken quickly, and we were served quickly as well. My wife had the fried mushrooms, which she said were to die for good. I had the Chef Salad, which was made to perfection. Strange, but I frequent this pizza chain for their salad, but let me tell you, they make a killer salad. HVAC must have been out. They had a large portable AC unit running that was barely keeping the place cool. The wait staff was really suffering, but if you weren't moving around, it wasn't too bad.

We were in the area and hungry. Gave this place a try. Waited nearly an hour if not an hour for our dine in order. We were the only customers at the time of ordering. HOW DO YOU FORGET TO PUT CHEESE ON THE PIZZA???‼️‼️‼️ I would have left sooner due to the wait for no reason but my assistant stated “we’ve been waiting this long may as well continue to wait and plus we are hungry” I informed the waitress of the long wait with no other customers, poorly made pizza and no cheese on pizza. Riley came over. Riley SAW with her own eyes and had a look of shock at the poorly made pizza with a scattered topping that looked to have been forgotten and just tossed on the top also NO CHEESE that comes on the pizza ordered‼️ She was very apologetic and stated “that should not have happened” Riley cust

So I was a little concerned after reading all the negative reviews, and since Johnny’s is one of my favorite pizza, restaurants I had to see for myself. To my surprise a much larger cleaner establishment. I received excellent customer service with great food. They even put the Braves game on for me. I will definitely be back.