Jollibee

Pleasant experience! Wonderful customer service from Sam, Irah, Shawn and especially from Tricia! Neat interior. Warm, fresh and hot served food! Clean and neutral smelling restroom. High chair and koalakare seen. Spacious table seating. Has a drive thru. Accepts debit/credit card except for Amex cards. Place opened 4 mos. Ago. See images and videos for reference below.

My first time at this Jollibee on rt. 22 in Union. I ordered 6pc bucket of chicken, half mild and half spicy. The chicken came with a container of gravy. The spicy chicken was a little over cooked but it was good. The mild was perfect. I also noticed that the chicken thighs were not full thighs. Also they keep the gravy it's not seasoned well.

11/19/25 Another review. Despite my last experience at this location which was not pleasant. I decided to give this location another try because I love Jollibee. However once again I’m disappointed. Even more so this time. I ordered a 12 piece bucket and received a 6 piece. I also ordered a LARGE mashed potato and received a regular/small size. I paid 34.31 for 6 piece chicken, small mashed potato and a small fry. Literally got robbed. Check your ordered before leaving they store because there people are straight robbing you Horrible management. Waited 15 mins at the drive thru to order. When ordering, they didn’t have half the menu/items I wanted. Had to order things I didn’t want. After pulling up to the window, was told to pull over and wait another 15 mins. Not fast food. Management n

The place was clean. The service was OK and the woman at the counter seemed a little stressed. I ordered the 10 piece family meal, my sides being the spaghetti and the mashed potatoes. My family really enjoyed the spaghetti. My family enjoyed the mashed potatoes. But when it came down to the mac & cheese, that was not so good. The mac & cheese was very dry and grainy. The chicken was delicious and I was glad to know that they did offer honey sauce and hot sauce if you asked. There was a little bit of a long wait, but the crowd wasn’t a lot. The only thing I was disappointed about was I was told that I couldn’t get all legs because my family don’t eat thighs. Other than that, it was a OK experience.

I ordered take out after work and drove from fords to this location since the other in Edison was closed. I get home and open the bag and start taking everything out to find the LARGE fry boxes aren’t even half full. Come on now. Why would y’all do me like that. If there was an issue or no one wanted to cook more then someone could’ve let me know when I walked in. At least give me the option to say I want something else or refund me cause this is ridiculous and disappointing. What makes it worse is the fries don’t even look done. I will not be eating those raw fries to the garbage they go and now I have to cook some which defeats the purpose of takeout. Looks like I’ll be sticking with the Edison location because as new as this location is it’s already looking bad for you guys. If this typ