KAI Sweets

What should have been a quick, simple stop left me shaking my head. I came in with my own cup and asked for some hot water. Previously they charged a quarter. Today, instead of a small courtesy, I was told it would cost $1.07. To charge for something so basic felt unwelcoming, even petty. Hoping the pastries would redeem the visit, I picked up a macaroon, which wasn’t cheap. They looked charming in the case—colorful, inviting, so cute with their faces. However, the moment I tasted it, the façade fell apart. It was mushy, tired, and clearly past its best. The kind of staleness that makes you wonder how long it had been sitting out. What struck me most wasn’t just the stingy charge or the stale sweets, but the way the staff were left to struggle. The young woman at the counter was clearly

This place has such variety of foods and snacks to offer, I love it! They have bubble tea, bakery items such as these cute macarons, some kitchen cooked foods (lunch specials available) and much more! I'm eager to go back to try more but all my daughter wanted to were their macarons. Until next time...

This is a wonderful sweet bakery store inside Mitsua. It’s for take out, not space to sit inside the store. Very clean and colorful. They have waffle pop (waffle that looks like ice cream bar), mochi donuts, bubble teas and few other types of bakery snacks. We ordered the cookies and cream waffle pop and the strawberry mochi donut. The barista handed us order within a minute. Super quick service and easy checkout. We loved both waffle and donut. They were so soft and chewy. If we are in Mitsua again, will stop by for more sweet snacks in future.

Why the 1 star? Because this place is just simply owned by a horrible owner. Do I still come? Yes cause all the dessert spots are owned by him within the food court. Is the food good? Some of them are! But very greedy with the overpriced charge! And the way he treats his employees is such a disgrace! I have faith in karma. What a shame!

This is only a review of the Mochi Donut side of Kai Sweets. One of the best donuts I’ve had don’t feel guilty about eating. The donuts do start to get hard if you keep them more than a day after they are baked from the store. So these are best enjoyed as quickly as you can after buying them. Flavors can be limited as some flavors need more time and come out at noon but the early morning flavor might sell out if you wait. I haven’t tried the crepe and tea section of Kai Sweets yet. I love the donuts but they are higher in price like premium flavor Krispy Kreme donuts.