Kenko Hibachi

i love this place so much and it’s one of my fav restaurants in lynchburg, (and i would usually give it 5 stars) but i had to make this review so hopefully they will make changes in the future. they didn’t tell us that flames cash wasn’t working until it was time to pay (which would have impacted us eating there, bc we are college students!) and the service took a very long time. our waitress never came to check on us and i had to go up and ask for boxes. i noticed our waitress literally just standing there doing nothing. it was a little frustrating because we had been there for a such a long time and felt like they had forgotten us. anyways, they still have amazing food and usually it is not like that

Not a great experience service-wise. I placed an order midday for a pickup order at 5pm for 4 dinner entrees (about $65). Once the order was placed I received a text confirming my order and time. About 15 min later I received another text telling me that my order was ready. Concerned, I called the restaurant and said, my order was placed for a 5pm pickup but I got a text that it was ready now. The woman on the phone sighed and said that this had happened before, there was a problem with the online ordering that when orders were placed that the kitchen didn't see a time for pick up and prepared the food right away. I explained I didn't need it now but at 5 and asked what they were going to do. She said that she'd leave the ticket and let them know to re-make the food and have it ready at

Every time I order filet mignon, it’s fatty and that’s exactly what I didn’t order. I just ordered tonight and it was the same rubbery steak. Chicken has a good flavor and the rice is more sticky than fried.

I did a DoorDash pickup. I had my baby with me and had my hands full. There was a really nice woman who helped me by carrying the drinks to my car for me. It was incredibly nice of her and wanted that to be noticed! Great food. Extremely nice staff!

An old favorite, the food is delicious and, even though the place is small, it has a really nice atmosphere to eat with a date or friends. Best pork egg rolls I've ever had, and they're huge. Boba and alcohol are also available!!!!