KFC

I place my order at 8:35 at around 9:40 I called to see what was taking so long the lady told me my order been ready since 8:47 it’s just waiting on a driver . I asked her when the driver get there do they mind remaking it since it’s been over a hr , she lady yes then hung up. The driver called me when he arrived to the store saying thy refused to remake the order and told him they have “ no more chicken “ I then told him ok just ask for the employees name which she refused to give her name. My order arrived at 10:14 Very disrespectful. After 2 hours of waiting this is what I received and no drink.

Chicken was a little undercooked. I was highly disappointed in the customer service and food. I waited for quite some time to get my order.

I purchased 2 orders of 3 chicken tenders meal at 9:30pm when I reached home I couldn't even break a piece of the tender. The pieces where so small the size of a nugget. Our sides was cold and hard biscuits.

I visited the KFC location to pick up a Grubhub order and chose to go inside the restaurant. While waiting, I observed multiple employees handling food without wearing gloves. In the food service industry, this is extremely unsanitary and concerning, especially when preparing food for customers. Food safety and hygiene should be taken seriously at all times. Seeing bare-hand contact with food made me uncomfortable and raised concerns about potential contamination and health risks. I expect a restaurant of this size and reputation to follow proper food handling protocols. I hope this issue is addressed promptly to ensure the safety and well-being of customers.

Please read below as to the details of a heartfelt and truthful 2 star review. I placed my order directly through KFC’s website for pickup in store. When I arrived I was attended to by a young woman who began by telling me that my order was for delivery through Grubhub. After I repeated numerous times that my order was indeed not for delivery another member of the staff pointed out to the young woman that my order was indeed for pickup. I was told that my order would be ready for pick-up at 6:10 so that is when I arrived, only to wait another 15-20 minutes! Additionally, I had ordered dessert biscuits, which are a cooperative menu item from Cinnabon. The staff informed me that they did not have any frosting so they just put on more cinnamon sauce. The frosting is the BEST Part! They did