KFC

I called to just get a price on a stand alone side (Lg Coleslaw) and kept getting the price to upgrade a side in a combo. She ended up giving me a slight attitude but whatever, I got the info I was looking for. I drive up there and get the side I ordered and a wing and wedges combo. Wait time for the food was 10 minutes as they had me pull up to wait for the food. When the food finally got to the car I was shocked at how tint the wing have gotten... THIS is crazy.... see attached photo. My coleslaw was good though. 🤷🏾‍♂️

First of all the service sucks employees are rude & the food use to be good now the original chicken looks like if it was crispy & the chicken has no taste & it’s all burn. When I asked one of the employees why the chicken was all hard & burned she responded in a rude way that she didn’t know but didn’t even offer to change the chicken then I asked her for to drinks & she gave me two cups that looked like kids cups 🤦🏻‍♀️😡never again will I come to this place very disappointed.

Ordered food on the app , got sent to wrong store .There was no cancel button , managers said you could cancel through the app but was not able to . Been calling since October 2025. Jan. 23 and still no refund or resolution just the run around . Bad service bad food I'll stick to chik fila or Popeyes . Bye Felicia

There is something fishy at this location. I have ordered specifically white meat (2 visits within a year) that I ordered only to be given legs and thighs. I bought a bucket and no joke, it was 4 legs and 4 thighs when I asked for mixed. And the orders are customized, so everything else is right, just not that, which is very odd, very scammy to me, like if people dont notice. There is no redemption for this place as the service and food quality is consistently bad each time. My mistake was still reading the reviews and still going as it's very close but nah, I'd rather drive to the Alton gloor location which is much better in terms of food quality and service. This last visit was terrible as well, scammed again out of white meat and served those nasty fried burnt nuggets. Highly do not re

I don’t know what happened at KFC but the chicken tenders are a crime now. They used to be massive, crunchy, and actually worth eating. Now they look like limp little chunks of poop that someone left out in the sun too long. The breading barely clings on like it’s ashamed to be there. And the mashed potatoes? Honestly, they looked like something stolen straight out of an ancient Roman banquet, probably served cold to some emperor’s dog. The texture was prehistoric. I think I saw Pompeii in there. KFC really pulled off the impossible. They turned one of the best fast food items into something that feels like punishment. The only thing that worked was the soda machine, which is about as impressive as saying my chair didn’t collapse while I ate. One star. And that’s me being generous becau