KFC

This location WILL NOT cook a chicken breast for you....I went in and ordered for my family. After waiting for 10 minutes, a male employee came and told me that it would take 15-20 minutes for my chicken breast (that I'd ordered 10 minutes ago). I said that was ok. He said "the rest of your order is already done (it was a large order for a family of 4) I still said I'd wait. 15 minutes later he asked again if I'd just like another piece of meat since it will take so long for the breast (I'd already ordered 30 minutes ago, so it should've been done by now) I said "it's ok, I will wait." I waited another 20 minutes. I was there nearly an hour (they clearly kept forgetting to start frying it or maybe purposely did because they were annoyed? Who knows, they seemed high) for 1 chicken breast, e

Manager on duty needs to clock his attitude, someone may end up reaching over the counter for him one day. I went through the drive through and ordered 4 items and got charged for 5 items, even after stating I should've had 3 food items and 1 drink. I was met with a not so lovely manager on duty (Kevin) who didn't seem to want to do much of anything about it. I get if you're not a people person but if customer service isn't your forte, then get out of the industry. You're not doing your company or customers right. To top it off, they don't do refunds and the best they can do is "exchange" a food item for something different which doesn’t work for people who don't eat much.

20250714 Stopped here around 9:40 tonight to get some fried chicken for my pup. We only eat dark meat, and fortunately, they have dark meat available when I arrived this late. Thankfully, when I ordered 3 or 4 piece dark meat, I always get all legs and thighs. Unlike, Popeye that considers wings as dark meat, and their 3-piece chicken includes 1 wing, 1 leg and 1 thigh, which is annoying. I started going to KFC these last 2 visits because of it. Although my pup prefers Bojangles, and it appears that my pup likes Popeyes better than KFC. She didn't eat all her KFC chicken tonight.

The building is always cold no matter what season so best bring a light sweatshirt. The food is actually pretty good compared to other KFCs I've gone to, but what makes me give this a 3 star is the staffing. There is 1 really nice guy that I like talking to, but everyone else is just not as accommodating. The dining area is kept relatively clean, but the restrooms never seem to be well stocked. If you're taking it to go then this is the place to be.

The manager charged me some random amount at the drive thru and then handed me my card back and then asked for it back to charge me the rest. On top of that confusing exchange they missed an item of my order completely.