KFC

Won't ever go back there again! Went there on February 9th at 5:00 in the evening. I figured it supper time they have fresh food, boy was I wrong. Went through the drive-thru check before I left to make sure my order was right, but didn't open the bucket of chicken to look at it. Should have done that. Got home, opened a bucket of chicken and I can tell by looking at it that this chicken had been sitting underneath a heat lamp for hours. I live 20 minutes away so I wasn't going to go back and ask for a refund cuz I would have meant another 40 minute drive. The chicken was dry, the skin was dark and extremely greasy, I could have put the mashed potatoes in a glass and drank them. The only things that were good was the mac and cheese and biscuit. Waste of time and money! The colonel would be

I placed a large online order. I get my food only to realize I needed a large mac n cheese because for some reason with the 8 piece chicken- 8 piece tender meal I accidentally selected fries as the 3rd large item and only got 2 individual mac n cheeses. I assumed this was all that was missing because the girl was confident everything was in my bag. I get home to discover the 4 additional biscuits I paid for where not in any box or bag just the original 4 that came with the meal. Then we look and not one single sauce was put in any bag. Not the sauces that should have came with the 12 piece spicy wings or the sauces that were supposed to come with the tenders. Its frustrating to pay $86.00 for a meal and people hired to provide thr service can't make sure we have the food we paid for. Yet

My husband and I were craving KFC and decided to drive the 20 miles to our closest location to bring chicken home for dinner. I ordered my food from the kiosk inside and stood for 10 minutes waiting without one word spoken from the staff. My food was placed on the counter which I could only assumed was mine because no one else was there. I went to leave and realized I was not given the drinks with the meal and went thru the drive thru and again no words spoken except for myself to ask for my drinks. I returned home with my food to disappointment. Will really rethink about it when a craving happens again.

Horrible experience, customer service was non-existent and the chicken was not done all the way. Have not eaten there for 10 years prior and probably won't eat there for another 10 years just for this reason

The food was great and it looks great inside since the last time I was here. However, the customer service person had the personality of a snail. No smile, could barely here her when she prayed to order to grab and a freaking ear bud in her dang ear!!! Teach your service people how to be and act in customer service and hold them accountable!!!