KFC

Horrible food....yuck! My tenders were shriveled up and dry, and looked as if they had been sitting under the light warmer all day, the biscuit was dry, and the macaroni was watery and lukewarm.....save your hard-earned money.

Food was hot, fresh, and made to order. The entire staff is friendly, hard working and work well together, esp. during busy lunch and dinner rushes. I am ALWAYS pleased with my food and have NO COMPLAINTS. This is definitely THE BEST KFC IN DFW. HANDS DOWN. Way to go Mgrs Madelynn, Quintavius, Amanda and Christian. Thank you for always going the extra mile for all your customers. Kudos and Job well done for everybody!! 👏👏

Tonight I visited the KFC in De Soto off of 35 in Pleasant run. I must admit that my area is not known for customer service or good customer service I should say. However, today I visited and was greeted by a young man named Chris in the drive-through, I was so impressed with his Customerservice skill, his manners and his ability to take my order and actually make me smile at the intercom. So much so that I asked who was at the intercom when I got to the window. For the first time in a very long time, I had confidence that my order was going be correct, and that my food was going be made with quality, he made my order with a smile. At a time when young people get such a bad rep for not putting forth the greatest effort into their jobs. I was proud to see a young man take such pride in his

The store is not closed yet there is 10-15 mins left until yall close they locked the doors early. And on the speakers when I tried to talk to them they said “we can’t hear u” and I’m yelling So I pull up to the window to order and nobody wants to take the order that are too lazy to work the closing minutes. The lady in the picture sat there on her phone on the counter for many minutes while I was waiting at the window to order. Worst customer service ever made me hate this location I’ll never come back she’s a laZYYYYY PERSONNNNN YOUR GETTING PAID DO YOUR DAM JOB…..

I talked to the mgr Christal and the entire staff was rude and unprofessional. It took them 10 minutes to get 3 jalapeño peppers. The food was terrible too, the chicken didn’t look done. I will NEVER patronize this location again or just go to another establishment that’s more professional to their customers