KFC

Every time you order through the app or website they will screw up your order and then tell you they cannot refund your money because the website and app are not them. I will no longer deal with any corporation that tries to pass the buck to keep one. Absolute garbage experience every time and I feel foolish for falling for it a 2nd time.

A few weeks ago I went to go pick up dinner - 2 2pc meals with all white meat and was told they didn't have any white meat. This was 6 pm there were a couple people in the dining room but no one in drive thru. This is not the first time this has happened. Forward to today approx. 4:30 , go in and order the same thing. Once again I was told they had no white meat and it would be at least a 20 min white. Im not sure if it's bad management or what the issue is but it is ridiculous that a restaurant that specializes in Chicken is always out of what they are known for

Ordered in the app. Got there 5 minutes after 6pm as that was the time stated for pick up. We waited 20 more minutes for the food, drove straight home which is about 10 minutes away, and I was appalled at what this establishment had given to my family for $70! I complained on the app, as well as, directly to corporate, because nobody was answering phones at the establishment, and the lobby was closed. They refunded half of my money, which I'm not satisfied with, because absolutely all of the food went to the trash! The chicken was so soggy, that the skin was falling off, the fries were half full and hard as a rock, the bucket of chicken had 6 pieces instead of 8, mash tasted of water as well as the gravy. The wrap, I don't even know what to say, the tenders were weird in texture. I will ab

I have stopped today around 10:38am and they were closed, doors were closed, according to internet and signs they open at 10am. This is the 3rd or 4th time I have stopped to get food around 10:30am since it’s on my way home and they have always been closed or they tell me their chicken is not ready till 11am. Please change the opening time or talk to staff because they never seem to be open before 11am. Once I leave I never go back around 11am to see if it’s actually open. Today after leaving I stopped at a different place to grab food and on my way back I saw 2 cars in the drive through and people were talking because no one was answering the drive through either and that was at 10:55am. It has happened to me before where I waited in the drive through for over 10minutes and no one answere

Unfortunately, I did not know the girls name who waited on me today she was quick got my food was very nice and personable. I got a text coupon for 12 Chicken nuggets for a little smaller than I expected them to be. I do have a picture of it compared to a water bottle but the chicken is incredible. I wish they were bigger. I wish I could’ve got a 20 piece or something like McDonald’s.