KFC

The disrespect! Never going back. I ordered 3pce Mikes Hot Honey chicken combo online. When i got home, i noticed that they gave me BBQ wings. They could have told me that they substituted the order, but instead decided to take it upon themselves to give me anything they so choose with my money. I dont know what is going on with KFC employees thinking they give whatever they want, but it has to STOP! What if i was allergic to BBQ sauce? They also gave me a very watery Lightning Mountain Dew. It doesnt even look like Mounrain Dew at all. Looks like Lemonade or something. This is the 2nd time this has happened with a mobile order from a KFC franchise. From now on im opening my order at the counter to make sure my order is correct. Too many online orders are rushed. People expect what they pa

When we came to the drive thru, we asked if they would do 3 different transactions and they told us no. We had to make 1 transaction at the drive thru then went inside to make the other 2 which was annoying. Attitude rude won't go there again plus I ordered a combo bowl and they had to the nerve to tell me I can't use barbecue sauce that's only got nuggets hell no

This KFC charged me twice for a $25 meal I never received. The staff refused to give me a receipt, claimed their system “wasn’t working,” and even after I showed the manager the charge on my bank app, he still insisted nothing went through and would not give me my food. I only walked out with a separate mobile app order I placed inside just to feed my kids. Later that night, I found a second $25 charge from this location. Now I’m fighting with my bank to get my money back and have reported this store to the BBB. KFC Corporate took weeks to respond and only offered a $20 dine-in voucher, which felt like a brush-off and didn’t address the $50 they took from me. Absolutely unacceptable service and zero accountability.

The Lynbrook NY store needs a night manager ... The workers all act like they are too busy to bother coming to the counter to take your order even though there was no one else waiting ... This is not the first time.

The food is ok. My boys enjoyed it. The service was great. The young lady that helped me was very nice. We went today.