KFC

Worse place ever and I’ve been there like 3 times only cause I was giving them the benefit of the doubt. Each time I waited over 15-20 mints for the foods with no customers there. The last straw was when they told me when after waiting a good 20 minutes that they are out of chickens and it be awhile (another 15-20 minutes). The whole time while waiting earlier I hear the workers in the back talking and laughing and hardly anyone come To the front to check on customers. I guess nobody wants to work. I can see why KFC is disappearing. Got to hire better workers! The one that actually work and not stand around. SMH

On our way home, on a long ride back to North Jersey, I went to the drive thru at restaurant #J130035 with my two children. I ordered and the girl on the other end was very pleasant and patient. I paid and got our food and parked to eat. My daughter did not get any utensils to eat her mac & cheese and there were no napkins in the bag nor was there any honey and jelly that I asked for. When we got to the bucket of chicken, the chicken was greasy and not even warm so I went back around the drive thru to complain. I handed the bucket over to her (same girl who took my order; very nice and friendly) and she insisted twice that “we cannot accept the food back once it leaves the window”. As I was waiting for the girl to get her manager, my daughter handed me the potato wedges,; they were not war

Wish I could give 0 stars. I ordered online nearly an hour ago and am still waiting for my order in a place that is not busy at all. Literally ordered a gordita and 5 soft tacos. Been trying to get updates but they just say the same thing, "they're working on it." The monitor behind the counter says my order has been complete for 35 minutes and counting :)

I ordered online with a corporate online coupon for 12pcs bucket 1/2 price and a side of coleslaw ,the order was confirmed and I had order # ,drove 20 minutes to p/u went to counter no one else in line waited a while for a response from an employee a very nice young young man who I told I was picking up an online order he looked at the screen and called the manager who was rude and obviously had no training in customer and told me the had been cancelled after a impolite conversation on her part I became aware that she had cancelled the order because " she did not accept online coupons " I will never go back there again and my family has been going there for over 20 years. someone needs to address the management issues at this location

This location does not know how to provide customer service. Always a bad experience. Ordered food through the app today and had to wait 30 mins after my order was ready just to have it handed to me. Total mess. Food cold of course and drinks were nothing but water. I would have left but I had to pay for my order on the app. My last experience through this same store’s drive through I was told they had no chicken. I thought it was a joke but totally true. And the staff is rude. Stay away!