KFC

To whom it may concern, I was at the location 30 minutes ago at 8:50 on 01/24/26 to place my order in the drive thru. I won’t even give my experience 1 star. I pull up to the drive thru and there was a car in front of me. After that car pulled forward and I was at the intercom’s to place my order, I waited for 5 minutes before I said hello. After I said hello several time and no response I decided to move forward. I was greeted by the shift manager and I told her I was back there and no one address me. She looked mad and said they didn’t hear anything and that when a car is at the window they can’t hear anything. However, I used to be the manager for a Dunkin’ Donut years ago and I know once a car comes to the intercom they are able to hear the sound through the headset . All I asked, if n

As usual, KFC chicken was good. And as usual...the mashed potatos are not. Watery. Well, not quite watery but have the consistency of gravy. And, bland. We almost always buy KFC chicken and then go over to Popeyes for the mashed potatoes, slaw and other items and biscuits. Once again, no biscuits in our order. 3rd time. Always check your order before leaving.

I ordered online. The app was letting me know whether my order was ready. Unfortunately the app is worthless. It said my order wasn’t ready so instead of going inside to pick it up I went through the drive through window. The fiasco started. The employee was unable to understand my name. She went and looked for my order and came back empty handed. I then just handed her my iPhone with the order. Amazingly she found my order. It was completed, contrary to what the app was saying. She proceeded to get my drink, a straw, some wipes and napkins. Unfortunately she did NOT add the ketchup that was requested in the order. As it turned out, the ketchup was desperately needed because both the potato wedges and the chicken breast sandwich were salty to the point of being inedible on thei

Everytime I go to this location I get pulled up to park and they always mess up my meal I just ordered a chicken little and a 2 piece combo and I ask for wings everytime and they complete ignore my request. Would highly recommend to check ur food before u leave they stay messing up never been to a kfc that messes up this much

Well the person taking our in drive thru was bold face "LIER" we placed our order for an 8 piece regular double mash and a Pepsi we first got the wrong drink asked for on the side hot honey and ranch we were asked to pull up after paying. The gentleman came out then I ask if he gave us the hot honey and ranch dressing he said reassuring yes the hot honey was in a serving cup and the ranch was in the bag. There were no other cars behind us so it was not busy at all. Upon arriving home we took out our order and "NO RANCH DRESSING" ketchup, hot sauce, and grape jelly packets. It's not rocket science!! We are very disappointed and will never go there again. I was in the restaurant business for over 40 years so costumer service is key and you also know that I'll tell 2 friends and the snowbal