KFC

Food is trash bro, the skin is not crispy and it's soft. The biscuits are hard. The French fries are old and nasty. The only good thing out of the 16 piece family meal and 4 "large" sides was the gravy and Mac and cheese not even the mashed potatoes for the gravy. When you spend over $50 you would expect something better. Such a disgusting thing to do to someone.

DISRESPECTFUL!! MALCRIADAS!! I’ve just called this store THREE TIMES to ask about their hours and they answered the phone without a greeting and when I said, “Hello? Hello? Hello?” they HUNG UP. Second time, they hung up faster. On the third time, I heard, “Si?” And so I replied in Spanish, “I’ve just called three times,” hoping to hear that they were having technical issues. But no! She immediately hung up on me! Told my brother about it and he said, “Oh, the KFC on 183rd? Yeah, they suck! Last time I went in person, the staff were rude as hell.”

I visited this location as opposed to the one near my house because it's cleaner and the food is better. I ordered the KFC fill-up box and the famous bowl. The food was prepared fast and was hot. I did have to go back for sauce, but it was given without issues. The staff were having a meeting, but they were still attentive.

This location needs a COMPLETE overhaul on staff. I waited 30 minutes for a simple order because the employees move so slow and don't care. The manager didn't care and didn't do a thing to fix the situation, but he allowed Livan to be EXTREMELY RUDE and back talk multiple customers. I work in food and beverage so I understand things most people wouldn't. This location is ran disgraceful and I can not believe corporate would allow such a tarnish to the KFC Brand.

I stopped in one day for a meal and was very pleased how well seasoned and tender the chicken was. I have been back since.