KFC
Midlothian, VA · Chicken restaurant
- Address
- KFC, 10151 Hull St, Midlothian, VA 23112
- Phone
- (804) 276-4201
- Website
- locations.kfc.com/va/midlothian/10151-hull-street-road
- Status
- Open · Closes 11 PM
KFC is a restaurant located in Midlothian, VA. It is one of 281 restaurants listed in Midlothian. Its 2.9-star rating is slightly below the Midlothian city average of 4.1 stars. There are 10 photos associated with this location.
About KFC
Visit your local KFC® at 10151 Hull Street Road for the world's best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including... More
Hours
| Friday | 10 AM–11 PM |
Customer Reviews
In the drive-through, I ordered a three-piece chicken strip with french fries and a Sprite. The person at the window was very friendly and got my order out quickly. I live less than four minutes from this particular location. When I got home, the fries were very stale and cold. The chicken strips looked very brown, almost burnt. When I bit into one, it was also cold and tasted very stale and had a burned taste as well. Not what I was expecting from KFC.
Placed an online order that was confirmed and marked “ready for pickup.” I drove 20 minutes to the restaurant only to find it closed over an hour before the posted closing time!!! Employees were visibly inside with lights off and refused to answer the drive-thru. Meanwhile, the system continued to show my order as ready. Customer service refused to process a refund even though I never received the food!! This was a complete waste of time and money!!
My review is strictly about the honey bbq wings they brought back!!! this is the probably the only item I will buy from here but 10/10. They were hot crispy and dripping in sauce!!! Also, one of the only fast food places that Has pepsi products! The pepsi is soooo strong & taste so good if you are craving one. Trust me won’t disappoint Service was quick, drive through moved quickly, staff was accommodating
I ordered a 16-piece tender family meal at 4:22 PM and was asked to pull to the side to wait. After 25 minutes, no one had brought my food, so I walked up to the drive-through window to check on my order. I was told it was “still being worked on” and that they would bring it out. About 5 minutes later, my order was finally brought to me. When I left, I realized I was given the wrong chicken. I immediately returned and informed the restaurant of the mistake, explaining that I did not have time to wait again and requested a refund. I was told that refunds were “not store policy,” which is frustrating considering I had already waited over 30 minutes for an incorrect order. The staff member, Lisa, was extremely rude and unhelpful and made it clear she thought I was wasting my time when I state
Ordered through Drive-in and the employee is FIT for this position!! Great attitude, great voice and great reception at the window. We ordered a 12pc. Meal which comes with 3 sides. We placed the order and came to the window, paid and was then approached by someone else to say “they didn’t have any more of one of the sides we ordered, what else would like?” We told them what we’d like and they brought the order to the window and we asked if that was all and they said “yes”. We drive 30 minutes home all to find the chicken is overcooked/dry and one of the sides originally ordered is not even in the bag! 😖 Then they don’t answer the phone!!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.