KFC
New Britain, CT · Chicken restaurant
- Address
- KFC, 412 W Main St, New Britain, CT 06052
- Phone
- (860) 224-6522
- Website
- locations.kfc.com/ct/new-britain/412-west-main-street
- Status
- Closed · Opens 10:30 AM
KFC is a restaurant located in New Britain, CT. It is one of 146 restaurants listed in New Britain. Its 3.7-star rating is slightly below the New Britain city average of 4.1 stars. There are 10 photos associated with this location.
About KFC
Visit your local KFC® at 412 West Main Street for the world's best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including... More
Hours
| Saturday | 10 AM–11 PM |
Customer Reviews
Things on the menu like the sweetcream Dr pepper Don't even exist and you pay extra for it like I did. LMAO. Besides the slow staff I'm currently next to a lady who was here before I walked in I'm almost finished my five-piece tender box and she still hasn't got her food and all she has ordered was a simple sandwich meal. Coleslaw is super cold and half frozen more crunchy than it is even milky I guess they're trying to charge me extra for sauces that come with my actual meal then reluctantly gave me them after I show them it came with no sauce originally... The biscuit for the first time in multiple years has been actually thoroughly cooked through nothing sloppy inside It usually goops out with The tenders are extremely small or at least they give you the smallest pieces possible compa
Waited over 20 years for the twister to come back and it was such a disappointment! Poorly wrapped, almost no lettuce and tomato and the chicken strips were tiny. No excuse to let food come out this way
10 minutes waiting to be acknowledged while the staff picked and chose who they care to help. Staff was completely belligerent. Spanish lady disgusting language and just completely ignored me the entire time. So after waiting 40 mins finally received my order after I had to ask several employees that acted as if they had no clue what I was ordering! Never had a issue with this KFC until today! if I ever walk back into that KFC and see the same staff, I will immediately walk OUT! THROW THE WHOLE STAFF AWAY! THEY'RE SHAMELESS TO SAY THE LEAST
Let me begin by saying that the customer service at this location just sucks. I went through the drive-thru and ordered a family meal + other items. No one was really inside 2pm on a weekday and no one in the line. I was parked by the cashier who later stated she was the manager which I found hard to believe when she conducted herself like an entitled teenager. She told us to pull up because they needed parts of our order. I pulled up 20 minutes later , I checked back through and she gets nasty with me because I said I think you guys forgot about me. She proceeds to tell me that I can wait another 20 minutes because they do not have our order. She then proceeds to shut the drive thru window and begins to talk crap as if we cant hear her. I asked for a refund and left. I know KFC and any o
I spoke to Sabrina over the phone to get an order situated she was extremely helpful. All my time coming here she was by far the most pleasant and helpful. Thank you Sabrina!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.