KFC

Sevierville, TN · Chicken restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Sevierville
#72
of 173 restaurants
City Percentile
14%
rating percentile
Address
KFC, 933 Dolly Parton Pkwy, Sevierville, TN 37862
Phone
(865) 428-3069
Website
locations.kfc.com/tn/sevierville/933-dolly-parton-parkway
Status
Closed · Opens 10 AM

KFC is a restaurant located in Sevierville, TN. It is one of 173 restaurants listed in Sevierville. Its 3.6-star rating is slightly below the Sevierville city average of 4.3 stars. There are 10 photos associated with this location.

About KFC

Visit your local KFC® at 933 Dolly Parton Parkway for the world's best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items,... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Andrew Rolen · Mar 2026

I stopped to get KFC this evening for my family. I wasn't sure exactly what I needed to get, so I decided to go in to place my order. All three of the employees that I could see showed me excellent customer service! They were friendly and helpful, made sure to ask if my order was correct while I was checking it before leaving, and all wished me a good night. The order was correct and the food is excellent. It was so refreshing to have a carry-out order go so smoothly, and the friendly faces were just icing on the cake. Great job to your staff!

★☆☆☆☆ 1.0 Dylan Coleman · Mar 2026

If you are wanting great food we'll go to taco bell next door they won't make you wait I waited 30 minutes for my food to get sub par food my chicken tasted good but were tiny I have never been to a place so slow in my life they take forever to make the food then you get sub par food the cashier we had couldn't figure out where the food is on the register and I understand if you new the probably has worked their for years and still everytime I go there for my food its a hassle to get her to get on the on the register if you want to go somewhere that makes food at the speed of a snail by all means go to this KFC I have been there twice probably wouldn't even go back because the drive thru got their food faster if you go here i feel sorry for good luck the food might okay sure isn't worth th

★☆☆☆☆ 1.0 Ryan · Nov 2025

The workers there are rude, disrespectful, and unprofessional. The worker was on her phone on the customer's side of the counter and did not acknowledge us until I coughed to get her attention. My wife tried to order on the app and went inside to ask them about the issue. The short lady came over and told her that it was because they were about to close. My wife then asked if she could still order and the short lady huffed and walked to the back while the worker on our side went behind the counter. The short lady then said to another employee, "Don't go anywhere, they're ordering" with a nasty attitude. When our order was complete, the short lady placed the bag on the counter and didn't say anything. Being that there was others in the restaurant, we checked to see if it was our order. This

★☆☆☆☆ 1.0 Niki Snyder · Nov 2025

The older lady that was supposed to be taking orders was standing bent over laying across on the customer side of the counter on her phone and didn't care to acknowledge us until my husband coughed and we continued to stand there and make our presence known as it was close to the time that they were to close after the app didn't work. This is why we went in and they told us that there was nothing they can do about the app because it was close to closing time and they didn't know anything about the app anyways and they were rather rude and did not care to want to take our order and then I finally said well we would like to order still and the short lady in the back told another employee don't go anywhere. They're ordering with a nasty attitude and upon completing our order another employee

★☆☆☆☆ 1.0 David Stepanek · Feb 2026

This KFC is notoriously bad. Every time I’ve gone there my order had incorrect or missing items. After my recent experience there I decided not to visit this location again. I placed a mobile order for items that the store was out of and there was no way to cancel or change the order once it is placed they just offered me different items that were cheaper than what I purchased so I was out the money. I purchased 2 chicken sandwiches and they were out of filets so they put 2 small tenders on buns for each one and said this is all they can do. Customer service was of no help either.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Quick Bite ✓ Small Plates ✓ Catering

Services

Chicken restaurantFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.