KFC

We had not ordered food from this particular restaurant in a number of years due to rude help. We had a taste for chicken tonight and decided to try it again. The service was better, but the bucket of chicken was severely overcooked and tougher than any chicken we had ever eaten! Hard to believe that they are still in business? Poor quality chicken or badly trained help?

I usually never leave reviews but the service here is terrible, walk in for a DoorDash order, manager walking around front counter eating, 3 employees standing in a corner by the window yapping away not a single one came up and greeted us we had to say we were waiting for a DoorDash (had already been picked up not their fault) long story short very rude no apology will not come back.

Be careful eating at this restaurant. If you have an issues with your food they will not refund you your money. Store manager confirmed this is a new policy put in place several months ago. In order to get a refund they will have to reach out to their Human Resource Department. The store manager quickly changed up when I ask what role does HR plays in the process customer refunds. Then she said she would have to reach out to the Director of Operations. Once again, sounds a little sketchy to me. Of course she changed gears again and told me she would have to reach out to the area coach. Customers should have the right to request a refund for low quality food at any restaurant.

Chicken was over done, burnt in places. Lots of legs in their biggest bucket.

Not a great service day for this place. 1) Wasn't given my full order 2) the biscuits were old and hard 3) my side of mashed potatos container was not even filled... it was like half a container. (I would like to get what i pay for) 4) I guess they ran out of tops for the gravey container and so they put plastic wrap over it and put it in the bag. When I got home half my gravey was gone and all over the bag. This could have easily been avoided. If I was told it didnt have a proper top, I at least could have put the container in my cup holder.