KFC

My husband wanted to try a couple of wraps from this place. When I asked what kind of wraps they have, I was told "Well ma'am, you're looking at the pictures on the menu." It didn't click right away that "Twisters" are their version of wraps. And when I got my food, which included a spicy bowl, it was on its side with the lid open. Oil/sauce was everywhere. Why pack such a thing on its side AND ALSO not make sure the lid was on properly?

So I heard that KFC doesn’t taste the same anymore. So tonight we decided to try it. Service was great! But the Extra Crispy chicken does not taste good anymore. If you get the Breast make sure you get a drink cause it’s so dry. I also couldn’t wait to try the Wedges they brought back. I loved those back in the day but they were such a disappointment! They’re a lot thinner and the taste of those changed too. The only things that did taste good was the biscuit, coleslaw, mashed potatoes and gravy.

I pulled in to order on Tuesday at 5pm. I was told at the order window, it would take 30 minutes for an 8 piece bucket. They said a catering order had just taken all of their chicken. Not only is this ridiculous to happen at dinner time on a weekday but, the parking lot was packed with no place to wait. Also, there is no way to exit the drive through lane once in it. The manager on duty who allowed this should be fired. I will never pull in there again.

Was not impressed. Not very busy and staff wouldn’t even really acknowledge anyone near the counter. Multiple mistakes when giving food to people while I was waiting for a pickup then when I asked about my pickup order it was an inconvenience to the staff. On top of that food was not good quality. Chicken tenders needed a steak knife so my kid was like nope the bucket of chicken was just small not really recognizable pieces of a chicken 2 drum sticks and one decent sized breast. Was an very underwhelming experience

They constantly screw up orders or run out of chicken and expect you to wait 20+ minutes. The staff is very rude and told me to go into the kitchen and make my own food. Chicken is always soggy and mushy, never crunchy then dry on the inside. It's completely backwards to what you want and expect. Don't waste your time or money here. You can get better fried chicken from a gas station. Publix chicken is 10x better and I don't even like it haha.