KFC

My husband has a bad slip and fall here yesterday. The ceiling is leaking here really bad. Watch out for the dining area. There were no signs indicating a wet floor. There were only two people running the entire store who were overworked. They were still operating after his fall. There was no incident report done. We were told to write information on a piece of paper and someone would contact me. No one has reached out. He is now at urgent care.

Where do I start. AVOID THIS LOCATION. NO EMPLOYEES, MOST TIME NO CHICKEN, read reviews. Waste of time to go to this location. You are taking huge risk will have chicken, mash potato’s or something else. Poor attitude from employee that was there. Can’t blame him I guess. Been here when zero chicken or mash potato’s. And don’t bother calling customer service. They take report and that’s it. Don’t offer nothing for follow up.

Female employee was rude and had a nasty attitude. She act very unprofessional to all deliver drivers and all that walked in. She's dark skinned with a tattoo on her neck. I'm describing her because a manager should have a talk with her. Horrible experience nobody should be attacked by words or attitude.

Ordered $75 worth of food and hour and half before we needed it. Door dash driver called and said there was no order. I called and they said they just didn't make our order. I said order was to be delivered now. Lady said just because u placed an order doesnt mean we will get it and get it ready when you request. That is TOTALLY UNACCEPTABLE!!!. KfC lost our business for good!!

Ordering on app was down. I ordered on website and had an order number with the correct address. Pulled up, they did not have the order and gaslighted me saying I was at the wrong place and they did not have any system issues, "If you had placed the order, we would have gotten it". I go in, show them I have an order number and the correct address and then they still proceed to gaslight me and tell me they're working perfectly, it's my fault. Told me to go talk to customer service for a refund. Awful