Kilwins Ice Cream - Chocolate - Fudge

I want to first say that I have never written a bad review in my life, but I had an experience at this location so terrible that I need to report it. I came into the store on Valentine's day because I wanted to get my partner some sponge candy, and thought Kilwins might have some. I have been to other Kilwins locations, but never this one. No one greeted me when I came in, even though there was a large group of employees near the back just standing around. I found a candy called 'seafoam' that seemed to be what I was looking for, based on the ingredients. I realize there are many regional differences in what candies are called. For instance, my partner calls this same candy 'honeycomb.' I waited at the counter for a moment before a young cashier came running out from the back, and then I

Went here tonight with my kids- the ice cream is always great. Shannon's service was excellent. She was friendly and patient. I highly recommend. (pic of toasted coconut ice cream

My husband and I had a blast in this store!! There are so many unique flavors of ice cream and chocolate treats. The lemon sorbet tastes like lemonade & the butter pecan ice cream is so rich and creamy, and the nut kind of breaks that down in your mouth. It’s absolutely divine. The chocolate/caramel covered pecans are okay. Wouldn’t buy them again but they’re not nasty.

There was a specific apple flavor they were out of and Robyn offered to make it for me and even after I said she didn’t need to, she insisted! She was so sweet and super friendly. She gave us samples of ice cream and fudge and everything was so delicious!!!

Ice cream is Delish! Never had issues here. A bit pricey for a scoop of ice cream, but can’t argue the taste! Very clean store too. I went when it wasn’t busy, so that was a plus.