Kneaders Bakery & Cafe

This was the second time we’ve visited this location in the last two weeks, and we thought it would be better this time, but unfortunately it wasn’t. Last time we had a large online order, gave 3 hours notice and still ended up waiting 1/2 hour for our food. This time it was for 8 people, again with ample notice, and we waited 45 minutes after the pickup time. They had put our desserts out on the counter first so by the time they were packaged the pie had totally melted. Our chicken salad sandwiches were slapped together so badly, with hardly any filling, and our ham and chicken had the tiniest little bit of chicken on it. Just unacceptable. Both visits we had food missing and incorrect as well. We usually love Kneaders and have had great experiences at other locations, but this West Valle

I’ve been a loyal customer of Kneaders in West Valley, Utah, for years, often choosing it as my go-to spot for a healthier meal option. However, after my most recent experience, I can confidently say I will not be returning. During my visit, my husband and I ordered the combo meal, totaling $18.06. We handed over $20.06 to receive $2 in cash back. The cashier, Bree, accidentally dropped the change, acknowledged her mistake, and apologized. But when she handed us our change, she shorted us a few cents, returning only $1.94 instead of the full $2. When we asked why she didn’t just pick up the dropped change, she simply apologized again and shut the window. Unfortunately, the experience didn’t improve from there. When we arrived home, our sandwich was practically inedible—it was so hard tha

The fresh bread and pastries are excellent! The sandwiches and soups are very tasty. I've visited them a couple times and plan to do so again. The staff is very friendly and helpful the service is fast and efficient. I recommend Kneaders 100%

I went through the drive-thru on 2/24 a Tuesday night at 8:51PM. I ordered a turkey bacon avocado salad. They said "they're out of everything to make the salad." I said okay, can I get a turkey sandwich? They said they were out of the ingredients for a sandwich as well, then as I drove off they put their closed sign on and shut off all the lights. I can't help but wonder if they made up an excuse to not have to take my order. Very disappointed and I'm not sure if will return to this location. Do better.

Nicole was super nice, her warm greeting , her great compliments , too bringing me my food with a great little treat . it really brings out the smiles and enthusiasm in my soul. Thank you Nicole ! for being a positive impact on this world 💖🙌