Koi Hibachi Express
Hot Springs, AR · Japanese restaurant
- Address
- Koi Hibachi Express, 1603 Airport Rd, Hot Springs, AR 71913
- Phone
- (501) 651-0658
- Website
- www.koihibachiexpress.com
- Status
- Closed · Opens 11 AM
Koi Hibachi Express is a restaurant located in Hot Springs, AR. It is one of 264 restaurants listed in Hot Springs. Its 4.4-star rating is above the Hot Springs city average of 4.3 stars. There are 10 photos associated with this location.
Hours
| Saturday | 11 AM–1 PM |
Customer Reviews
This place makes their own ginger sauce and it is advisable to put that on everything - it is delicious. They have a lot of items on their menu on which one can try this. We ordered a streak hibachi and a chicken hibachi - we did not order any sushi rolls but we may in the future. My partner and I enjoyed our food, she really enjoyed hers when she applied the ginger sauce to her steak. We ate inside the establishment and they served our food in styrofoam and plastic ware which we did not like. This did make it easier to take our food home but it kind of sent a message that wasn't all that welcoming. We will probably eat here again - the food is good - and the styrofoam may have been a temporary thing.
If you love Hibatchi food to-go but miss getting the full experience with the soup and salad, then go here! Finally a hibachi take-out restaurant with the delicious ginger dressing (or ranch if you’re that guy) and the clear broth with mushrooms (house soup) or miso soup (it comes with that one but I switched for the house) Now note, I am giving this five stars based on hibachi takeout, not bc they are the best in town. As far as take out goes, they get five stars bc the staff is kind, the flavors are good, and they are awesome for including the soup and salad with the hibachi noodles or rice dish. (I’m not counting the atmosphere in this rating bc they are meant to be a take out establishment but they are nice enough to let you eat inside at the old Mel’s Diner booths that have been in th
We really enjoyed our Togo lunch from here. Husband got Shrimp and I got Chicken Hibachi. We both remarked that it tasted better than Benihana we ate at a few weeks ago. I definitely recommend giving this place a chance!
First & last time we order from here. We were sadly shocked at how little food there was in our to-go box. We’ve never had this happen at other hibachi places. Super disappointed.
This isn’t the first time I’ve had this issue, but unfortunately it will be the last. I placed a to-go order and was told it would be ready in 15 minutes. I arrived 20 minutes later, only to find that the food hadn’t even been started. I was then told it would be another 10 minutes. I explained I had to pick up my kids and couldn’t wait longer, so I asked for a refund if it would take more time. The staff agreed to refund it to my card. I also expressed my frustration that the order wasn’t ready at the promised time. The employee blamed the kitchen staff for being slow, despite the restaurant being empty. Sadly, this seems to be a pattern—my order never starts until I arrive, regardless of the estimated time. I love the food, but I won’t be returning.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.