Krazy Karl's Pizza and Sports Bar

Did a Wednesday jeopardy night at KKs. First time for us there. Place was crowded and had to wait 15. Finally got a table and sat down to order before the Jeopardy game began. My wife and I split a Grinder (Calzone) order, my daughter and Sonny law did the pizza. We also ordered garlic knots as an app. Ok, food took a little bit but really no problem there. When the food arrived our server accidently dropped our Grinder to the floor. Oh well, crap happens. Wife and I had to watch daughter and Sonny eat pizza for another 15 minutes until our order finally arrived. The Grinder tasted ok but not great. It tasted a little over cooked, maybe the kitchen hurrying to get our meal out. The garlic knots were ok too. The Kobb salad is delicious. I'm going with a 5 star experience. The service was gr

Ordered ahead for pick-up and left a note in my order to also get two sides of spicy ranch. Upon my arrival to Krazy Karl’s pick-up area, I checked in with my order number and name and inquired as to the sides of sauce. I was made to do an additional transaction for these (no worries, and I paid accordingly). Then, when my pizzas are finally ready and I retrieve them from an employee (might I add, the exact same one who I’d checked in with and bought the spicy ranch from), I asked very clearly, “Is the ranch already in the boxes with the pizza?” Because they were not sitting on top and I could only see the two pizza boxes I was being handed. I was told yes so I drove home to find the boxes without the ranch at all. Of course I loved the pizza and have for a while but this interaction was i

My review focuses on customer service rather than food quality. The food itself is very good; however, we have repeatedly experienced extremely poor customer service. On a previous occasion, we placed an order by phone. When my husband arrived to pick it up, the order had not been submitted, and he had to wait an additional 40+ minutes for it to be prepared. While mistakes can happen, yesterday’s experience was unacceptable. I placed and paid for an online order, and my husband went to pick it up. When he arrived, only half of the order had been prepared. The staff claimed the rest “did not print” on their ticket, even though it clearly appeared on our receipt. My husband had to wait another 40 minutes for the remainder of the order. When he mentioned that this had happened before, the sta

I was a weekly regular at Karl’s for a long time. Been going downhill for some time. Last time might be the last time. Wings were scrawny (they used to be meaty), barely any rub, and to add insult to injury the celery was wilted (or half-rotten, I fear). All good things come to an end, I guess.

we took advantage of Krazy Karl's free single topping pizzas on the last day they offered them. we both ordered extra toppings for an uncharted but they dont try to scimp on toppings! I also think its super smart the way that they keep the bar/restaurant/sit-down sergice seperate from their carryout. i can see all kinds of ways that is beneficial. as a guest, i like the way it doesnt interfere with the ambiance of the meal. as an employee, i would like the way you can focus fully on the customer because you arent being bombarded with noise of the restaurant. Also the service, speed, quality of ingredients, taste of the pizza, cleanliness of the restaurant, as well as the variety of toppings choices will bring us back again. of course, being a couple that receives food stamps benefits, we