Krystal

Athens, TN · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Athens
#33
of 61 restaurants
City Percentile
3%
rating percentile
Address
Krystal, 2511 Decatur Pike, Athens, TN 37303
Phone
(423) 745-3214
Website
locations.krystal.com/tn/athens/2511-decatur-pike?y_source=1_MjkzNjUxMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Status
Closed · Opens 10 AM

Krystal is a restaurant located in Athens, TN. It is one of 61 restaurants listed in Athens. Its 3.5-star rating is slightly below the Athens city average of 4.3 stars. There are 10 photos associated with this location.

About Krystal

Krystal is the south’s original quick-service restaurant chain located in the heart of Athens, TN. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years.... More

Hours

Saturday10 AM–
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–

Customer Reviews

★☆☆☆☆ 1.0 janice osborn · Jan 2026

The food was so so, the place was dirty even though there was plenty of people working and standing around watching us. There was one of the lady's in the front side eating food from another place. She was eating beside where they prepare food. I heard one of the girls tell her those people are watching you eat your food up here and we were because that looked very unprofessional. But she said I don't care.

★☆☆☆☆ 1.0 Johnny Smith · Dec 2025

I ordered a classic patty melt it come with a dried out patty ,two cold pieces of toast, two cold pieces cheese and ton of mayo. I tried calling with no success. If I was the manager and allow my employees to serve this, I wouldn’t answer the phone either. This meal cost a little over 12$.

★☆☆☆☆ 1.0 Julie Richey · Oct 2025

Krystals had been reheated in the microwave. Tough and super hot. Uneatable. I would have returned them but I was traveling and already back on the interstate.

★☆☆☆☆ 1.0 Cody Rockwood · Sep 2025

Absolutely terrible experience. Went to the drive thru, ordered the #5. 2 Krystal chiks, and fries. The window opened and all i heard was a slew of curse words. Extremely trashy people. But I can deal with that. That big problem was, theyve started putting their Krystal chiks inside wrapping paper. And the bread was so soggy that I couldnt even eat it. It was absolutely DISGUSTING. I decided to just throw it away, and I will not be going back.

★☆☆☆☆ 1.0 Jerry Young · Jun 2018

Visited the locations drive thru. The employee taking orders did not listen to the order and was clearly distracted by the lack of customers. As the drive thru was empty and only 1 car at the window. My order was for 3 doubles with only cheese and ketchup and a medium fry. What I got was 3 regular Krystal's with ketchup added and medium ice cold fries. The sandwiches were so full of onions that it was like I took a bite out of a raw onion. I will never visit the location again.

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurant

Top Restaurants in Athens

NameRatingReviews
Drip Kitchen & Coffee★★★★★ 4.820 reviews
Blue Front Coffee Co.★★★★★ 4.820 reviews
Patriot Cakes Restaurant & Bakery★★★★★ 4.820 reviews
Tropical Sno Athens TN★★★★★ 4.917 reviews
The Dairy Barn★★★★★ 4.720 reviews
Tastee King Donuts★★★★★ 4.620 reviews
Gabby's Gourmet Ice Cream★★★★★ 4.620 reviews
Pie Hound Pizza Company★★★★★ 4.620 reviews
Mayfield Dairy★★★★★ 4.620 reviews
Michael's Casual Dining★★★★☆ 4.420 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.