Krystal

Dallas, GA · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Dallas
#84
of 133 restaurants
City Percentile
25%
rating percentile
Address
Krystal, 1291 Merchants Dr, Dallas, GA 30132
Phone
(770) 445-9223
Website
locations.krystal.com/ga/dallas/1291-merchants-drive
Status
Closed · Opens 10 AM Sat

Krystal is a restaurant located in Dallas, GA. It is one of 133 restaurants listed in Dallas. Its 3.5-star rating is slightly below the Dallas city average of 4.0 stars. There are 10 photos associated with this location.

About Krystal

Krystal is the south’s original quick-service restaurant chain located in the heart of Dallas, GA. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years.... More

Hours

Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 John Reed · Jan 2026

This might be the worst food I have ever eaten. Krystal holds some special memories for me as a kid. I remember eating the burgers often when I was younger and I always found them delicious. I'm sad I went here and had some. This was some of the most dissatisfying food I have ever had. The person who took my order was impatient while I tried to look at a menu I had not set eyes on in over a decade, course and genuinely seemed to hate his job and me. I needed to ask for my receipt, which he gave with reluctance, shoving it out the window without a word. The food itself was hardly food. It was lukewarm, the buns were completely soaked through with moisture and a soggy mess. Massive amounts of mustard were splattered on the burgers and somehow the meat was a dull grey, rather than brown. T

★☆☆☆☆ 1.0 Brittany Simpson · Dec 2025

My mother who is almost 70 went to this location a couple weeks ago and waited over 20 minutes when she went to the window to tell them she would just like a refund the guy at the window cussed and yelled at her in her face. The little girl working grab the food from him and gave it to my mom and apologized in his place. This is absurd your employee should not be yelling at the elderly and cussing them out

★★★☆☆ 3.0 linnoria samuels · Nov 2025

This Krystal is 50/50...sometimes it's fire and other times you're going to get food that's just been sitting there. Also check your order before you leave. The cashiers are quiet but really nice....

★☆☆☆☆ 1.0 Shiloh Price · Sep 2025

The Krystal were so mushy and cold. They looked like they were thrown into the boxes. The fries were cold and hard. What the world? For 36 dollars they should have been fresh and piping hot. Plus we had to wait almost 15 with no other customers in the drive through or dine in area. I was so disappointed, first time in 7 years and it was awful.

★☆☆☆☆ 1.0 Adrienne Albert · Oct 2025

The food was awful. My sandwich was cold, greasy and mushy. The other sandwich had old, hard meat on it. My fries were hard and obviously old. I won’t be back and the manager should do something about the lack of quality control with the food being served to paying customers. It’s a reoccurring theme, just look at the other reviews.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurant

Top Restaurants in Dallas

NameRatingReviews
Just Because Bakeshop★★★★★ 4.920 reviews
Seven Hills Brewhouse & Kitchen★★★★★ 4.920 reviews
Izee's Coffee & Biscuits★★★★★ 4.920 reviews
Coffee Doodle Doo★★★★★ 4.820 reviews
Barn Belly Burgers★★★★★ 4.820 reviews
Ivrose Haitian Cuisine★★★★★ 4.917 reviews
Lee's Southern Kitchen★★★★★ 4.720 reviews
New Georgia Public Library★★★★★ 4.720 reviews
Chubby Cakes and Bakes Bakery★★★★★ 4.720 reviews
Good Stuff Coffeehouse★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.