Krystal

Jackson, TN · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Jackson
#110
of 260 restaurants
City Percentile
19%
rating percentile
Address
Krystal, 1978 N Highland Ave, Jackson, TN 38305
Phone
(731) 668-3580
Website
locations.krystal.com/tn/jackson/1978-north-highland-ave
Status
Closed · Opens 6 AM Sat

Krystal is a restaurant located in Jackson, TN. It is one of 260 restaurants listed in Jackson. Its 3.5-star rating is slightly below the Jackson city average of 4.2 stars. There are 10 photos associated with this location.

About Krystal

Krystal is the south’s original quick-service restaurant chain located in the heart of Jackson, TN. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years.... More

Hours

Friday6 AM–10 PM
Saturday6 AM–10 PM
Sunday6 AM–10 PM
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM

Customer Reviews

★★★★☆ 4.0 J D · Nov 2025

Okay, we got breakfast here at 7am. Granny was taking our order. Sheesh. The only person working there. Order was kind of big, so she told us to pull over and we waited about 15 minutes. The chicken biscuit was great, lots of butter. The sausage egg and cheese was good. The bacon egg and cheese was good. The tater tots were mid. Now bless her heart for making the food, but yo... It was just her. Thank you, granny. We did drive thru but the place looks like a dump. Hey, we drove from Maryland and I wanted Krystal.

★★☆☆☆ 2.0 Mrs Hunt1 · Nov 2025

Mostly order at drive-thru. But they are incredibly slow. I was thinking it was probably no fault of their own because people don't wanna work nowadays, but then I saw at least 4 people in there whe I pulled up to the windows and it seemed that only two were actually doing anything and the others just standing around. The person that brought the food out was very nice though.

★★★☆☆ 3.0 Kristi Lemons · Dec 2025

Idk what to say they had the door locked for the dine in one the main side. Went to drive through side was told can only use drive through, we left this was at 430 pm today

★★☆☆☆ 2.0 kristie powe · Jul 2025

Sooo....this wasn't a great experience. I'm from the land of White Castle, but was introduced to Krystal when I went to school in Nashville. Fast forward to my road trip when I was feeling nostalgic. I ordered a double Krystal with cheese. No pickle, no mustard, and a coke. When I get to the window she tells me she's poured a Dr. Pepper. Then she just stared at me so I said....I guess I'll take it. She then VERIFIED my order and I proceeded to wait for about 6 minutes. When she finally came back to the window I told her I would actually prefer the coke I ordered. She made me keep the lid and straw from her mistake lol. I finally get my food after close to 10 mins. It was a lukewarm(how?) Double Krystal with cheese...pickles.....and mustard 🙄😒

★★★★★ 5.0 AnneMarie OMalley · Feb 2026

My family had a wonderful experience here at Krystals today. The food was hot and fresh! The staff was very friendly and the restaurant was nice and tidy!

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurant

Top Restaurants in Jackson

NameRatingReviews
Gylden Bake House★★★★★ 5.020 reviews
Sprinkle Me Sugar★★★★★ 5.020 reviews
West Tennessee Notary & Diagnostics★★★★★ 5.020 reviews
J-Town Coffee★★★★★ 5.020 reviews
The Morning Catch★★★★★ 5.020 reviews
trangskitchenandcatering.com★★★★★ 5.020 reviews
Peppermint Addie’s & co★★★★★ 4.820 reviews
Symon'e Seafood Station★★★★★ 4.820 reviews
Turntable Coffee Counter★★★★★ 4.820 reviews
Quench Juice★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.